We had a very comfortable 2 nights stay at this hotel. I'll start with the Pros: most comfortable beds and pillows I've ever rested on, modern decor and updated look in hotel room, free buffet every morning, quiet for the most part, and noon check-out. Cons: hotel staff wasn't the most welcoming or enthused to be there, while in the lobby using the computer, I could clearly overhear two staff members gossiping about another, lobby smells of chlorine from pool, and some areas could use a little more elbow grease. Also, try to avoid room 207. That's the room we rented and although it was very nice, the floor above is very creaky! Every step the person above made, could be heard clearly. Wasn't pleasant at 6am :( we didn't want to change rooms because we were settled in. Overall not a bad stay. Would stay again!
Avoid room 207 only because the floor above is creaky. Loudly creaky.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
First and foremost we would like to thank you so much for staying with us, and thank you for taking your time to write trip advisor about your experience.I want to express my gratitude for your business and thank you for selecting the Fairfield Inn & Suites-Manassas VA. It is our sincere goal to continue to earn your business and our hope that everything is superb. The comfort and care of our guest is our first priority, on your other note regarding my Guest receptionist talking loud at the front desk; please excuse us for they have forgotten the professionalism while at the front desk, again I would have known all of this activity with out your help, it is my pleasure hearing this from you so it can put a stop on it....thank you again for your warm comment about us and hopefully we will see you again on your next trip.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.