We checked into our hotel after a long day attending a Marine retirement ceremony in Quantico, VA. Upon arriving at the hotel around 4:00 PM we were all looking forward to a shower before we changed clothes and headed to an after-retirement party that evening. No one said a single word to us upon check-in, that the water had been shut off to fix a leak. Upon arriving to our rooms we found no water. We called the front desk that the attendant said "oh yes Mr. Martin the water is off for the next 10 minutes or so due to the repairs being made on a water leak". 10 minutes later no water and now the story is updated to the next 20 minutes. Well needless to say we didn't have time to wait and had to leave for our party.
I must say, I am extremely disappointed because we weren't initially informed at check-in and then there was no apology or effort made to follow-up. We stayed at this property specifically based on the recommendations by others posted on Tripadvisor. Now I wonder how reliable Tripadvisor is? Burn me once shame on you, burn me twice, shame on me.
We also had free breakfast but couldn't take advantage of that because their breakfast service does not begin until 6:00AM
- Official Description (provided by the hotel):
- Welcome to the newest hotel in Northern Virginia, the Holiday Inn Manassas Battlefield, our hotel features a convenient location, right off I-66, & is just a half-hour from locations such as Washington, DC, the Dulles International Airport (IAD) and the Ronald Reagan National Airport (DCA).Our Manassas hotel understands the needs of our traveler so we offer complimentary hot breakfast buffet, complimentary high-speed, wired & wireless Internet access, a 24-hour business center and excellent meeting facilities.Our hotel amenities make your stay a terrific experience. There's a heated indoor pool & whirlpool with an outdoor sundeck, a well-equipped fitness center and a 24-hour convenience store for snacks and sundries. You can dine on American cuisine at Twist Bistro & Lounge.Leisure Travelers and families enjoy our Manassas, VA hotel's location near attractions such as the Jiffy Lube Live, Dulles Expo Center, Freedom Museum, Manassas Battlefield, Splashdown Waterpark & the Manassas Mall. Visitors can spend a day in Washington, DC, which is just a half-hour away, and enjoy any number of DC's world-famous attractions.When you're looking for the best Manassas, VA hotels, book your reservations with us, & enjoy our excellent amenities in a convenient location.2011 Torchbearer Award & 2010, 2011 Trip Advisor Award ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, IHG, Orbitz, BookIt.com, Priceline, Hotels.com, Agoda, TripOnline SA, Odigeo and Tingo so you can book your Holiday Inn Manassas - Battlefield reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Holiday Inn Manassas - Battlefield Hotel Manassas
- Manassas Holiday Inn