From the moment we walked in with a last minute reservation (the trip itself was spontaneous and planned just hours before), to the moment we checked out, Phil was helpful, friendly, and ready for anything. The hotel grounds and lobby were sparkling, and check-in took mere minutes as he had been expecting us (!).
Once in our room I was very impressed and surprised. I've stayed in some really nice hotels and this one ranked up there with some of the best I've stayed in. The room was perfect, not a speck of dust in sight. The beds were very comfortable and luxurious feeling, I appreciated the "soft" and "firm" labels on the pillows. You can't beat the space and location for the price...20 minutes to all the attractions in D.C. (in normal traffic, of course). The breakfast was great too, we had excellent service. I also had the pleasure of meeting the manager who obviously cares about his hotel and guests. Would not hesitate a second to book here when visiting again.