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“Great Place to Stay” 5 of 5 stars
Review of Super 8 Manassas

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Super 8 Manassas
2.0 of 5 Motel   |   8691 Phoenix Drive, Manassas, VA 20110   |  
Hotel amenities
Ranked #16 of 19 Hotels in Manassas
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89 reviews from our community

Traveler rating
    10
    16
    29
    17
    17
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28
23
11
15
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Manassas
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 11, 2014

Management of the Motel 8 is really poor, I booked a room on the phone and I have been given a King size bed, after reaching to Motel, the receptionist said, no King size bed room is available and I had been given double queen size bed room (which is not useful to me at all, because I am the only one who was using the room), I could not find charging plug except one in the whole room, shower was not properly working, towel was not there, when I asked for towel, I had been told that "you need to come and pick the one"! The table was broken. no Iron or iron board in the room, I needed to go to reception and pick them. no water fountain in the motel.

  • Stayed June 2014, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Super 8

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louisville, Colorado
Contributor
18 reviews 18 reviews
12 hotel reviews
Reviews in 17 cities Reviews in 17 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed May 31, 2014

The night we checked in, an amazingly friendly clerk (Rizwan?) made sure we had the quietest rooms on the back side of the hotel. Then he came to check on my mom and I ; brought our luggage upstairs for us, and made sure the curtains were closed in my mom's room for her safety and privacy. I was so touched by his thoughtfulness and going the extra mile. Another day time clerk took the time to give me detailed instructions to the Manassas Battlefield site. The Housekeeping staff changed the mattress pad for me. The staff are great! The rooms were quiet and had a refrigerator and microwave. Our rooms had new sitting chairs and ancient wood furniture with pock marks. My room had something suspicious on the wall by the headboard; I hope it was only mold. The neighborhood may not be the best, but the police check in regularly. This is a good place for a soulful, cheap night's sleep if you're not picky about furnishings.

  • Stayed May 2014, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JOHN P, Front Office Manager at Super 8 Manassas, responded to this review, August 30, 2014
Thank you for the response. We are extremely sorry for the inconveniences you may have experienced during the stay. We have taken actions on the issues. We are trying to our best abilities to better accommodate the guests. We can also assure you the next stay will be better. We hope to see you again.

Manager Denny
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed May 17, 2014

This hotel was very amazing! The service was wonderful. Also everyone was nice to me and my friends at work. The breakfast in the lobby was good and their high speed internet service was great. I definitely would recommend coming here when you are in the DC area!

  • Stayed April 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JOHN P, Front Office Manager at Super 8 Manassas, responded to this review, May 21, 2014
Dear Sophia,

Thank you for taking the time to provide us with such great feedback on your most recent stay at the Super 8 Manassas. We are certainly looking forward to your next visit!

Kind Regards,

Denny Patel

Front Office Manger
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Super 8 Manassas

Address: 8691 Phoenix Drive, Manassas, VA 20110
Location: United States > Virginia > Prince William County > Manassas
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #16 of 19 Hotels in Manassas
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Manassas 2*
Number of rooms: 79
Reservation Options:
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Also Known As:
Super Eight Manassas
Manassas Super 8
Manassas Super Eight

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