Just back from our first trip to Malta which was lovely - only spoiled by the Mavina!
We arrived about 19.30 and were a bit disappointed that the guy on reception (Paul?) was not able to offer us a safe. We were told tomorrow. He then showed us to the lift which was very small but adequate. We got to the top floor and could not believe the fact that the door was very hard to open - and if we had known what was behind it wouldn't have tried as hard! We had been put into a studio apt instead of the 1 bed we had booked and paid for. Back downstairs to a very chilly reception and downright rudeness from the guy on the desk - who told us to come back tomorrow and "where was he going to find a 1 bed apt for us? We only wanted the one we had booked and paid for! Anyway the next morning we were moved into the 1 bed and it was every bit as bad - broken toilet seat, broken kettle, shower head taped together and filthy! Cooker was a camping type stove balanced on a small unit that rocked precariously - Health and Safety where are you? Is it too much to ask for a microwave? We also had ants in the bedroom that we managed to rid ourselves. No maid service, no bed change and only one change of towels which in the 35deg heat was not good!! My sister and I have traveled all over and NEVER been treated like this or had such poor accommodation - it's meant to be 3* but honestly I would put it one notch above a hostel.We took to calling it Faulty Towers but at least they had Manuel!
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- Also Known As:
- Mavina Holiday Complex Hotel Bugibba
- Mavina Holiday Complex Malta/Bugibba