I have never left a review before but felt that I needed to as the hotel has received some awful reviews and I didnt find this during my stay.
We arrived back on Friday from 12 nights at the hotel, We had a 2 bed apt and 1 bed apt booked, on arrival they didnt have the reservation for the 1 bed apt but this was soon rectified, However the next morning they asked the guests in the one bed to change rooms and they were offered half board and free wifi for the inconvenience, what can I say they were pleased with the offer and happy with the alternative room offered.
I was in room 203 and got up early everyday and we had a view of the pool and witnessed the pool area was scrubbed clean and the pools itself were cleaned and the water checked twice daily. I cannot complain about the cleanliness of the area, and the white surface scum you see in the pool before its cleaned is because people do not shower before entering the pool and its a build up of suncream.
The pool guys were great and worked very hard and were around all day, If the area was extreamley wet they would sweep the water away to the drains but this is something that is out of their control and the area can be quite slippery, Maybe something the hotle needs to look in to.
The Pizzeria was open every evening and serves some lovely pizza's, during the day the pool bar is open for drinks and snacks. I cannot comment on the hotel restaurant as I never ate in there myself, but the couple who was upgraded to half board never had any complaints and said it was sufficient for their needs.
The Evening Entertainment could be better and maybe cater more for families, The Karoke lady very good but the comedian the abba tribute were not great and people were leaving during the performance, you may have more people stay around in the evening if the entertainment was better quality, maybe have a something for children.
During the day also it might have been better to have some music or entertainment during the day around the pool areas.
Our apartment was sufficient for what we needed, yes a bit tired but its to be expected its an old hotel. Our toilet seat broke one day we reported it in the morning and by the afternoon it was fixed. We never experienced any cockroaches or bugs in our room either.
The reception staff are very helpful and were always very willing to help with any questions, the bar staff again were very helpful.
Jacks bar has a fantastic selection of drinks and are reasonable priced for a hotel and we spent many an evening here as it was reasonable and convenient.
Overall I think the hotel is good value for money, No its not the ritz but I didnt pay to expect the ritz. I would recommend the hotel and would consider staying here again if we went back to Malta.
- Official Description (provided by the hotel):
- Welcome to The Bugibba Hotel. Located just five minutes from the beautiful Mediterranean coast and the buzzing Qawra promenade, The Bugibba Hotel is a three-star hotel that promises great value accommodation in one of the most popular tourist resorts in Malta. This friendly hotel has 368 spacious rooms and various types of accommodation to choose from, including Economy rooms, Standard Rooms and Self-Catering Apartments. It also offers a pleasing range of facilities, with two outdoor swimming pools, an indoor pool and Jacuzzi, 2 bars and 2 restaurants, an internet café and two meeting rooms. ... more less
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- Also Known As:
- St Pauls Bay Hotel
- Bugibba Hotel Malta