This hotel is probably the worst hotel I've ever stayed in!
When we first got to the apartment it looked ok, big with everything we needed, 2 bedrooms, living area, kitchen, bathroom. Decor was outdated but to be expected for the price! What we didn't expect was...
The ants crawling all over the floor! Seemed to be coming from underneath a cabinet that had dirt including old food underneath.
Broken lights so rooms were very dark.
Dirty cutlery in kitchen with nothing to wash them up with, be prepared to buy your own sponges & washing up liquid. Not only was this cutlery dirty but there was 3 forks & only 1 knife (4 of us staying) so clearly nothing gets replaced.
Stains in the bath.
So we were all really angry & upset but decided to have a smoke to calm down (no ashtrays either so used a bowl from the dirty cabinet) & went to speak to reception.
The staff are SO RUDE! The lady was nice when she was trying to sell us excursions as soon as we walked through the door but now she was sighing with a look of disinterest and annoyance on her face. She was like this for the rest of the week (also liked to shout at the cleaners down the phone in front of customers which was horrible).
Long story short we got more cutlery & glasses from the housekeepers who were a bit nicer but never got the ant problem sorted. We asked for ant killer all week & they kept saying someone would bring some but after waiting hours on end every other day, we finally went to buy some ourselves (made do with pouring boiling hot water over the ants prior to this).
THIS WAS NOT AN ISOLATED INCIDENT!!! The people next door had ants crawling all over their room too & there was a new complaint every day at reception, handled with the same lack of care by rude reception staff.
Please don't stay here, it truly is awful & not worth it!!! This is the first bad review I have ever written for a hotel, I'm really not a moaner but this place needs to be fumigated, have a facelift & get different staff before it's even semi decent.
Location is also awful. Nothing to do in Bugibba apart from eat at some average/poor restaurants (service is shocking) & sing karaoke (you can't escape this, it's everywhere).
St Julian's (Paceville) is ok for nightlife, loads of shisha bars! Only one small strip so if you like a really lively night out don't go here.
Rabat also has a great 'club' called Gianpula, 2 open air clubs in one complex. Playing dance music, best night we had out there.
4 females aged 20-27, booked for 10 days.
- Official Description (provided by the hotel):
- Welcome to The Bugibba Hotel. Located just five minutes from the beautiful Mediterranean coast and the buzzing Qawra promenade, The Bugibba Hotel is a three-star hotel that promises great value accommodation in one of the most popular tourist resorts in Malta. This friendly hotel has 368 spacious rooms and various types of accommodation to choose from, including Economy rooms, Standard Rooms and Self-Catering Apartments. It also offers a pleasing range of facilities, with two outdoor swimming pools, an indoor pool and Jacuzzi, 2 bars and 2 restaurants, an internet café and two meeting rooms. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Cheap Tickets, Orbitz, Tingo, Booking.com, Despegar.com, TripOnline SA, HostelBookers, HostelWorld and Odigeo so you can book your Bugibba Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- St Pauls Bay Hotel
- Bugibba Hotel Malta