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“Management dont listen” 2 of 5 stars
Review of Canifor Hotel

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Canifor Hotel
4.0 of 5 Hotel   |   Nakkri Road, Qawra, Island of Malta SPB 05, Malta   |  
Hotel amenities
Ranked #10 of 16 hotels in Qawra
Liverpool, United Kingdom
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
16 helpful votes 16 helpful votes
“Management dont listen”
2 of 5 stars Reviewed October 19, 2013

Arrived early waited for room no problem. Have stayed at this hotel twice before last visit 12 months ago. Got to room on fourth floor, very small no room to move about or space for cases. It was very smelly had requested non smoking but it smelt like an ash tray. Tried to open balcony door to let in fresh air could not open it. Husband managed to get it open a bit then it wouldnt open or close. Problem with toilet didnt flush properly. In corner position never getting any sun. We requested a pool view this was on our booking but never got one instead facing pubs across the street.Requested room change told to come back next day did go back told to come back next day. Requested they fix balcony door and they said they would change the curtains ....... still waiting.

  • Stayed October 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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English first
Stafford, United Kingdom
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed October 16, 2013

we arrived at around 9pm on 6th October 2013, no greeting , just told to fill in the necessary forms, no help with luggage to our room. could not believe you had to hire tea making facilities,
really disappointed to the changes from when we were here 8 years ago. we did get clean towels every day, was only offered bed change once for the 10 days we here. my husband had left a pair of shorts on the bed, while we where out for the day the cleaners had been in to clean the room, on our return we found that bleach had been spilt on the shorts which was quite noticeable, the manager wouldn't discus the matter, he said " we could not prove it had happened while staying at the canifor", as if you would take bleach stained clothes on holiday, angry didn't come close. I could go on and on but would not know where to stop. when we went to check out it was just, OK DONE BYE. customer service was none existence, NEEDLESS TO SAY WE WILL NOT STAY THERE AGAIN.

  • Stayed October 2013, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
alderney
Contributor
14 reviews 14 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed October 16, 2013

stayed at this hotel for 7 nights the room was very nice the house keepers do a good job the only thing is some of the staff could smile a bit more if i ever go back to malta i would stay at this hotel

  • Stayed October 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Milton, United Kingdom
Top Contributor
51 reviews 51 reviews
6 hotel reviews
Reviews in 20 cities Reviews in 20 cities
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed October 13, 2013

This is my third time staying in the Qawra/st pauls area and the third different hotel. I stay as part of a large group doing conservation work on the island twice a year.
Overall the hotel room was comfortable, although some nights were noisier than others due to the bars in the street below. Food was much the same as I've had in Maltese hotels before, average at best.
All the staff were pleasant and cheerful.

  • Stayed September 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aberdeen, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed October 12, 2013

Myself, my partner & 4 family members booked this hotel 2 weeks prior to arriving as we had to change our holiday location last minute. We knew that 4* abroad means 3* so didn't have high expectations. We arrived at roughly 12 noon and were told that we wouldn't be staying at the rooms but in the apartments instead (not sure why).. However, because of the mix-up we were upgraded to all inclusive (previously half board) so we were delighted. The apartments were pretty much exactly how I imagined them to be quality wise but were big - myself & my partner were in room 403 - large bathroom and an extra area for a small living room, fridge and kitchen facilities. We had air conditioning and had absolutely no problems with our room bar the shower which, although a strong enough jet, tended to fly about occasionally!! Only complaint was my parents room smelt very strongly of smoke but seeing that 90% of the clientele had some sort of emphysema / chronic cough it was understandable!!!

We were shown to our apartments by some sort of head-of-housekeeping (?) by a small, brisk, older woman who was extremely rude and who seemed to be arguing with staff all day every day so she was a major downer!

The food was another issue I had been worried about - but it was fine. I'm vegetarian so unfortunately there wasn't much selection in the main hot meals. It took us a few days to spot a vegetarian menu and I saw a tomato pasta on it so ordered that one night but it seemed to cause lots of confusion as if I was asking for some specially made meal. A friendly chef came out later sporting what could only be described as a pasta cake(!!) which he seemed very proud of but unfortunately was disgusting!! It seemed to also contain some sort of unidentifiable meat(!!) and had a red sauce with a few random peas on top!!! We did have a good laugh about it though! The chef did mention to tell the staff in the morning the next day so a meal could be prepared which I thought was odd as they do display a menu! Always managed to find something though!

The pool area was small but hardly anyone ever used it so it was good having a pool to ourselves half the time!

However, good points aside - this hotel does have a major issue: FULL OF OAP'S!! As mentioned before with the chronic coughing and smoking, they seem to be everywhere, including elbowing you out of the way at breakfast!! This gave the hotel a cruise-ship feel and don't even mention the evening entertainment!! Crooners galore!! So my advice would be that, if, like us, you want a good "base camp" to sleep, eat & go this hotel is great but certainly not my for entertainment! Thankfully Malta had lots to offer us and were very impressed with the country for the 1st time visiting!

  • Stayed October 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
portsmoth
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed October 11, 2013 via mobile

The first apartment we were given we named at the cells . We paid for all inclusive . No air con unless we paid for it . Apartment was disgusting . They moved us to a better apartment after complaining the following day which was alot better but not great . Inclusive here is not brilliant . If you had lunch you had no snacks . The local spirits awfull . The food was ok but nothing special . Breakfast the same every day . The pool was a joke what pool . So small didnt use it at all . Staff very friendly and helpful . Location brilliant fot the bus station . Malta is lovely would go back but never to this hotel / apartments . Note to owner put your hand in your pocket and spend money bringing it up to the 4 star standard you claim it is .

  • Stayed October 2013
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Budapest, Budapest, Hungary
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 9, 2013

We booked the hotel back in May 2013. We booked 3 single rooms at Canifor Hotel in Buggiba, Malta. When we showed up the receptionist informed us that there was some misterious event that happened the night prior to our arrival and due to that they need to run some kind of maintenance in our rooms so we cannot stay there. They told us not to worry since they already had booked rooms for us in their other hotel with the same quality.

When I asked them to show us the rooms that are supposed to be under maintenance they failed to show them. (Later on we met a few other tourists who were told the same story a week before.) Even after argument we couldn't have or rooms. So we had to go to their other hotel named Coral Hotel. Once we got there we realized that it not the same quality at all. It is a 3 star hotel that is very old, loud and lousy in general with significantly poorer service level.

We had to move back to Canifor Hotel after the first night. Even in that hotel the rooms were in bad condition (shower didn't work in one of the rooms, TV in the other, toilet in the third), and they failed to repaire all malfunctions fully. Also, there was no free internet connection in the rooms nevertheless the information on their web site indicates so.

We wanted to have the guest complaint book and the contact info of the national tourictic office but they denied to give them or cooperate with us at all.

Despite of the fact that we didn't get what we were promissed they were keep on telling us lies.

We didn't got any realistic compensation after all.

Room Tip: Don't choose Hotel Canifor!!!
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  • Stayed October 2013, traveled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Canifor Hotel

Address: Nakkri Road, Qawra, Island of Malta SPB 05, Malta
Location: Malta > Island of Malta > Qawra
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Swimming Pool Airport Transportation
Hotel Style:
Ranked #10 of 16 hotels in Qawra
Price Range (Based on Average Rates): $
Hotel Class:4 star — Canifor Hotel 4*
Reservation Options:
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Also Known As:
Canifor Hotel Qawra
Canifor Hotel Malta/Qawra
Malta Canifor Hotel
Canifor Malta

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