Today we have returned from the Bella Vista and are very unhappy...Even though i m ready for bed i had to post this review......
In the Bella vista it transpired that the chiller is only on for short periods. on a time clock thus leaving us without aircon..
The night time temperatures were unbearable..
As i complained We were moved to the new bella vista suites up the road..
At 23:00 we moved with only tooth brushes up the road..
The single system split ac unit ran, but did not cool!! It then was made apparent after i spoke to the handy man that they are under guarantee and could not work on them!
I persuaded him to allow me to look at the outdoor unit(i am an ac eng in london)
comp running, fan running, but out of refrigerant!
Both maint engs off for the weekend(fri) unable to do anything
(one on a scout camp and the other in the US.)
Next we moved into a 3 bedroom on the 4th floor leaving our belongings on the 1st floor..i took a matress up to make it a 4bedroom..but this had no balcony,so if i wanted a pint in the eve when the kids were asleep i had to got down to the 1st floor..
Another couple on the same floor were having trouble with ther ac so i helped them..they had a 4 bed and a 5bed for themselves and there kids..they let us have their 5bedroom..
The ac was intermittent and could only be used by standing on the bed and pressing the manual button under the cover..
They couple were reporting the fact that their boy had been burnt by the chemicals in the spa roof pool..(the second complaint that i heard of this in two days)the couple have a pool at home and are familiar with the dosing of chlorine and when the maint eng showed them the readings it was incorrect amounts of ph and chlorine in use!!
The food was bland and the same at breakfast, only bacon once in 10days!! not that i got any as it ran out before i got to it (in the russian style bread que) then sasauges!!!
Only melon no other fresh fruit!
In the evening the vending machines for orange juice(powdered) ,pinapple,water,etc were cling filmed up and turned off, even though we were half board! we could not have even water even unless we bought it!
I am 36yrs and have travelled extensivly..including 10years ago when i did an overland trip 15 countries over 4months..including Turkey Jordan Iran Syria India pakistan Thailand
I did research it on trip advisor and read nothing to alarm me..since returning i have read several complaints all of a similar nature to ours..
I have never felt the need to complain before on such a level..
Please do not send anyone else to this hotel!...
We spent in total £1500 and £500 spending and we dont feel like we ve had a break!!
- Official Description (provided by the hotel):
- A modern newly built four star hotel with 157 rooms. All rooms are well appointed with balcony, bathroom en-suite and most rooms have picturesque country views and pool views. Room facilities include Air Conditioning, Central heating, Satellite TV, Radio, Ceiling Fan, Hair Drier, Direct Dialing Telephone,(the following at a charge) Safe, Frigo Bar and Tea & Coffee making facilities. The Highlands Restaurant serves an exciting choice of Mediterranean cuisine. Our Outdoor Swimming pool is serviced from the Pool Bar while the Roof Top Terrace having a swim spa with bar facilities during the summer period. The Mondrian café serves snacks throughout the day. Live music, 6 times weekly, is held at D` Tate Lounge Bar. The Hotel is also equipped with 3 conference rooms, Indoor Pool, Gym, Sauna, Jacuzzi, Massage Service, Internet Café, free business Internet access (Wi-Fi) and Games Room. ... more less
- Reservation Options:
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- Also Known As:
- Bella Vista Hotel Malta
- Bella Vista Qawra
- Hotel Bella Vista Malta