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“College Visits” 4 of 5 stars
Review of BEST WESTERN PLUS Governor's Inn

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BEST WESTERN PLUS Governor's Inn
2.5 of 5 Hotel   |   9826 Midlothian Turnpike, Richmond, VA 23235-4812   |  
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Ranked #11 of 82 Hotels in Richmond
West Chester, Pennsylvania, Usa
1 review
1 helpful vote 1 helpful vote
“College Visits”
4 of 5 stars Reviewed April 21, 2013

My son has been accepted to University of Richmond. This hotel was about ten minutes away from the school and has a great breakfast. The rooms where clean and comfortable. The road is close, no noise.

  • Stayed April 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Best Western

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252 reviews from our community

Traveler rating
    130
    79
    23
    10
    10
See reviews for
95
46
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60
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
East Greenville, Pennsylvania
1 review
5 of 5 stars Reviewed April 17, 2013

What a great place to stay on our last night of vacation! We were warmly welcomed as we entered and surprisingly advised that we were given a complimentary upgrade in our room. The spacious suite was decorated beautifully, including a bar sink, comfortable seating, a desk, and TV in the sitting area. The bedroom itself was equipped with a refrigerator, microwave, TV, and lots of space. The hot breakfast was nicely done. Even though it was a busy Sunday morning, the staff in the breakfast area were pleasant and very helpful. Great coffee...not served in the hot pots, but rather one gets it right from the coffee machine. So it was piping hot and delicious. If we pass through this area again, we will be sure to stay at Governor's Inn.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joseph J, General Manager at BEST WESTERN PLUS Governor's Inn, responded to this review, August 12, 2013
Dear Nina L,

Thank you for taking the time to share your feedback. My staff takes pride in providing a great guest experience and I am thrilled that we could exceed your expectations with our comfortable guest suite. I'm glad you found our deluxe continental breakfast to your satisfaction. Our breakfast attendants do a great job making sure guests leave full and happy and I'll be glad to pass on your kind comments. Thank you again for your awesome review. We look forward to seeing you on your next visit.

Sincerely,

Joseph Joyce
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed April 9, 2013 via mobile

I've been traveling a lot to ft Jackson and ft lee. Over the past month I've been in 3 other hotels in the Richmond area that are comparable in price to this one. This hotel was built with space in mind. I got a room with 2 queen size beds and the room was huge compared to the other hotels I stayed at, in the Richmond area. Needed more towels, called the front desk and Joseph the manager had them sent up to the room right away. Staff was great. All of them where very friendly. If you want a clean, spacious and friendly experience stay here. I really don't have nothing bad to say for the price.

  • Stayed April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joseph J, General Manager at BEST WESTERN PLUS Governor's Inn, responded to this review, August 12, 2013
Dear Wirespider,

Thank you very much for your review! I am glad you enjoyed our spacious guest rooms and amenities we have to offer. Our staff takes pride in providing great customer service and we really appreciate your comments. I'm glad we could meet your needs and hope to see you on your next visit.

Sincerely,

Joseph Joyce
General Manager
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Shrewsbury, Pennsylvania
1 review
5 of 5 stars Reviewed April 1, 2013

This hotel was an excellent spot for my family and me. It's excellent having a hot breakfast with spacious rooms. Having a refrigerator and microwave in our room was very helpful. I do recommend this hotel to others staying in this area.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joseph J, General Manager at BEST WESTERN PLUS Governor's Inn, responded to this review, August 12, 2013
Dear travelerOHPA,

Thank you for taking the time to share your great review! We are glad that you had a pleasurable stay here with us and we are pleased that you enjoyed the comfort and amenities we have to offer. We are happy that we were able to provide you with a first-rate guest experience and we thank you for the recommendation.

We look forward to seeing you on your next visit.

Sincerely,

Joseph Joyce
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sumter
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 31, 2013

We had to leave the Comfort Inn, they gave us smoking rooms. The room we stayed in was smelly, we had to put a sheet on the chair, and there were cracks and stains on the walls and the carpet. After, spending a miserable night, I went down to the Best Western. Mr. Joyce and his staff were very professional. They found us rooms and recommended an excellent restaurant. We were very pleased with our stay and plan to make the Best Western chain our choice of hotel when we have to travel. Again, Mr. Joyce and his staff went far above and beyond their duties.

Room Tip: We had rooms on both floors, they were all excellent.
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  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joseph J, General Manager at BEST WESTERN PLUS Governor's Inn, responded to this review, April 1, 2013
Dear Kenneth B,

Thank you for taking the time to submit your review of our hotel. We really appreciate your feedback. I'm pleased you found your stay here with us enjoyable. I'm happy we could meet your needs and thrilled that we exceeded your expectations. Our staff prides itself on providing a great experience for our guests and I can't wait to pass on your kind words to them.

Thanks again for your great feedback. We look forward to seeing you on your next visit.

Sincerely,

Joseph Joyce
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
chilhowie
1 review
5 of 5 stars Reviewed March 30, 2013

Great place to stay. The building and rooms are very attractive. We have stayed here several years during the state basketball tourney. The staff was excellent and very friendly. We were placed in the second building because of the loud music from the night-club. The first main buuilding also had a strong smokers odor. Ask to be placed in the second building out at the pool.
Driving into Richmond and back is a chore because of the toll booths. Unless youi are familar with them you might miss them because of the fast traffic. Then youi might get a ticket. Trying to get to them at night is even worse unless you are familar with the roads.

Room Tip: Ask to be placed in the 2nd building. No loud music and no smoke odor. Beware of toll booths that c...
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  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roanoke Rapids, North Carolina
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 28, 2013

I travel on my job and it is important for me to find a property that is safe secure and to make my "bean counters" at work happy, a good value. Beat Western Governor's Inn in Richmond is that place for me. Joe Joyce and staff go all out to be sure all of their guest have totally satisfying
experience. The rooms are clean and spacious, the bed's comfort is perfect, the rooms exude a kind of Colonial Class, hence the name Governor's Inn.I have now stayed at least 6 times and multiple nights and so far it has been and is Always a Great Stay.

Room Tip: The swimming pool is located in the rear building area so keep that I mind when making a reservation...
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  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Governor's Inn

Address: 9826 Midlothian Turnpike, Richmond, VA 23235-4812
Phone Number:
Location: United States > Virginia > Richmond
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#6 Best Value Hotel in Richmond
#8 Family Hotel in Richmond
#10 Romantic Hotel in Richmond
#20 Business Hotel in Richmond
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Governor's Inn 2.5*
Number of rooms: 80
Official Description (provided by the hotel):
Enjoy a memorable stay at the Governor's Inn, where hospitality is second nature. Our friendly associates are always available to make your stay as comfortable as possible. Tastefully furnished in warm tones, rich woods, and stone masonry, the Governor's Inn creates an atmosphere of coziness and welcomed. Whether business or pleasure, you will enjoy your stay at the Governor's Inn. ... more   less 
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Also Known As:
Best Western Plus Governor`s Hotel Richmond
Best Western Governors Hotel
Best Western Richmond
Richmond Best Western

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