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“Great Stay” 5 of 5 stars
Review of BEST WESTERN PLUS Governor's Inn

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BEST WESTERN PLUS Governor's Inn
2.5 of 5 Hotel   |   9826 Midlothian Turnpike, Richmond, VA 23235-4812   |  
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Ranked #11 of 82 Hotels in Richmond
Sandston, Virginia
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Great Stay”
5 of 5 stars Reviewed February 19, 2013

Stayed here just one nite,a Saturday night and it was very exceptional. The lady at the front desk was polite and very informative. My room was on the first floor across from the dinning area. There was a little bit of bumping upstairs but nothing to complain about. I had a suite with a jacuzzi tub which was nice. There was a nice flat screen tv, HBO cable, internet access, a sofa and very comfortable bed. Everything was great but I wish I would of known about the bar/club on the other end of the building which would explain the traffic and the loud music. Overall the room was clean and comfortable and I would definately return and recommend to others. One of the best rooms I've stayed in!

Room Tip: Higher rooms have less noise from bar and bumping frome upstairs.
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  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joseph J, General Manager at BEST WESTERN PLUS Governor's Inn, responded to this review, March 10, 2013
Dear Lakida C,

Thank you for taking the time to submit your review. We are delighted that you enjoyed your stay here with us. Our staff takes pride in the level of service we provide and I'm happy to pass on your compliments to our front desk agent. Thank you for mentioning our clean, comfortable rooms and we are very pleased that you found the amenities to your satisfaction. I sincerely apologize for the disturbance from the bar/club. We are currently taking steps to better inform our guests of the noise potential and we will make sure to have a quieter room for you on your next visit. On a brighter note, we do consider it a huge compliment that you would refer fellow travelers to us and we really appreciate your recommendations. Thank you again for sharing your experience. We look forward to having you stay with us in the future.
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252 reviews from our community

Traveler rating
    130
    79
    23
    10
    10
See reviews for
95
46
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60
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Vienna, Virginia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed January 12, 2013

After reading so many excellent reviews from other customers who have stayed at this hotel, I was very disappointed when I arrived at the Best Western Plus Governor's Inn. The person who greeted me was not enthusiastic and she did not provide a warm welcome. The room was big; however, the hotel is old. The hallways were very wide,but the carpet was stained and there was a stale smell of smoke, even though it was a non-smoking floor. I had dinner at Tripp's, which I highly recommend, Breakfast at the hotel was mediocre. I would not recommend this hotel for the price.

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney Australia
Top Contributor
516 reviews 516 reviews
78 hotel reviews
Reviews in 200 cities Reviews in 200 cities
310 helpful votes 310 helpful votes
4 of 5 stars Reviewed December 31, 2012

Pretty hard to fault this place for a good restful stop and great value at $80 a night ! It is located a fair distance from downtown and in a semi industrial area but it is set back from the main drag and quite. Keep your eyes open for the sign , it creeps up on you !!The rooms are fairly huge and have everything you require. There is a bar/restaurant downstairs but was slow on our two nights but good for a cold beer in seclusion. There were several choices for food nearby, all in walking distance (the Olive Grove was good) and a nearby shopping centre had a great liquor store (Total Wine and More ) and a bar and Chinese ! Great breakfast with a large selection and friendly staff ready to help and advise except for the GM who admitted he hadn't been downtown for twenty years , Shame on You !! Richmond is Great !

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teaneck, New Jersey
Top Contributor
81 reviews 81 reviews
23 hotel reviews
Reviews in 45 cities Reviews in 45 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed December 27, 2012

From the warm greeting by general manager, Joseph Joyce, to the large, clean, spacious room, this is a travelers dream. Clean throughout. Comfortable bed. The room is huge: there was enough room to put a dining table in the corner or full size sofa. Flat screen tv. Lots of mirrors. Well done hotel. Joseph recommended Tripps restaurant, and he was right on. Upscale TGIF or Applebees. Ask the desk for a coupon and you'll receive an out of this world spicy shrimp appetizer for free. It's not even on the menu, a special deal for BW customers. The food was great. Quiet atmosphere with nice booths. All in all, we enjoyed this stay!

Room Tip: There are two building, so you probably want to stay in the main building, in the back. The entranc...
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joseph J, General Manager at BEST WESTERN PLUS Governor's Inn, responded to this review, March 10, 2013
Dear Hillary J,

Thank you for taking the time to share your experience and for your glowing review of our hotel. I am glad that you found your stay here with us pleasurable and we are pleased that you enjoyed the comfort and amenities we have to offer. Our housekeeping staff prides itself on providing clean, spacious rooms for our guests and we truly appreciate your remarks. I am happy that we were able to provide you with a first-rate guest experience and we thank you for the recommendation.

We look forward to seeing you on your next visit.

Sincerely,

Joseph Joyce
General Manager
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Philadelphia, Pennsylvania
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed December 9, 2012

Like several other reviewers, we had difficulty finding the entrance (it's a driveway between the shopping center and an Asian restaurant). We chose this property based on other reviews and affordable prices. The rooms are large, clean and well-appointed. Staff at the front desk were very friendly and helpful. We plan to return in the Spring.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joseph J, General Manager at BEST WESTERN PLUS Governor's Inn, responded to this review, March 28, 2013
Dear David B,


Thank you for taking the time to share your experience. We're glad you eventually found us (..as we are a little off the beaten path..) and we're pleased that you found your stay with us enjoyable and the amenities to your satisfaction. Thank you for mentioning our clean and spacious rooms; we pride ourselves on our ability to provide comfortable accommodations for our guests. I'm also happy to pass on your compliments to our front desk staff. We're delighted to be considered "a hidden gem" in your book. We look forward to seeing you on your next visit in the spring.


Sincerely,

Joseph Joyce
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
the villages florida
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 5, 2012

It was a bit difficult to find the entrance to the motel, but once found a very nice stay Breakfast was also not the most available,the biscuits and gravy did not look too welcoming. The people that checked us in and out were very nice.



  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. Ignace MI
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 4, 2012

Very clean, reasonably priced, friendly staff, excellent location for my needs. Have stayed there numerous times in the past. My intention is to return again in January for one or two nights and most likely again in April.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Governor's Inn

Address: 9826 Midlothian Turnpike, Richmond, VA 23235-4812
Phone Number:
Location: United States > Virginia > Richmond
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#6 Best Value Hotel in Richmond
#8 Family Hotel in Richmond
#10 Romantic Hotel in Richmond
#20 Business Hotel in Richmond
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Governor's Inn 2.5*
Number of rooms: 80
Official Description (provided by the hotel):
Enjoy a memorable stay at the Governor's Inn, where hospitality is second nature. Our friendly associates are always available to make your stay as comfortable as possible. Tastefully furnished in warm tones, rich woods, and stone masonry, the Governor's Inn creates an atmosphere of coziness and welcomed. Whether business or pleasure, you will enjoy your stay at the Governor's Inn. ... more   less 
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Also Known As:
Best Western Plus Governor`s Hotel Richmond
Best Western Governors Hotel
Best Western Richmond
Richmond Best Western

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