I booked this hotel because it was close to whom I was visiting in Richmond. What a surprise I got
When I finally arrived. A beautiful lobby with brick walls and moldings in the ceiling,but the best
thing was that my room in the annex on the first floor had a bay window brick walls and a ceiling
like the lobby. The room was very quite the mattress just the way I like them. Secure entrance to
building and room. The breakfast couldn't be better.

I have stayed in hotels all across the country, int his chain and others, and this one was a wonderful find in so many ways. I loved the great brick walls in our room, and it was perfectly, completely clean. The beds were comfortable, and unlike so many places today, you didn't feel squished into a little box. What stood out most of all, however, was the wonderful attitude of the staff. Everyone was welcoming and nice. I knew I found a jewel when the Houseman offered help when I was cleaning up a mess in my car trunk (thank you Sam)! You can't go wrong if you stay here.

Comfortable, clean room with brick wall accents and trayed ceiling. It was nice to have a room that did not look like an office cubicle. Everything in the room worked, the carpet was clean, and all the edges and corners had been dusted. The hallways were clean and well lit. Parking was ample and convenient. Good suburban location with lots of nearby restaurants and shopping centers. The only minor issue -- and this is a comment, not a complaint -- is that the hotel sits off the main road. This minimizes highway noise (a plus!), but it's hard to find the entrance driveway, especially if you are arriving headed toward downtown (going northeast). The Best Western sign is small and low -- difficult to see from the opposite side of the road.

Can't say enough good things about this hotel. The entire staff is friendly and efficient. This was our third stay and won't be our last. The rooms are large and well-equipped/furnished. Breakfast area was so very clean (thank you Penny and Lauren) as were the common areas. We visit family in the area and have tried a handful of other chain hotels which were simply not worth the money. We are so very glad we found this gem and need look no further for our home away from home.