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“Very comfortable stay” 4 of 5 stars
Review of Fairfield Inn & Suites Richmond Northwest

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Fairfield Inn & Suites Richmond Northwest
2.5 of 5 Hotel   |   9937 Mayland Drive, Richmond, VA 23233   |  
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Free Parking
Ranked #21 of 82 Hotels in Richmond
Rotterdam, The Netherlands
Senior Contributor
33 reviews 33 reviews
22 hotel reviews
Reviews in 24 cities Reviews in 24 cities
23 helpful votes 23 helpful votes
“Very comfortable stay”
4 of 5 stars Reviewed May 11, 2013

The hotel almost completed the renovations in the lobby. The rooms have recently been renovated and are really nice and comfortable. The front desk staff was very helpfull and kind. Breakfast was better than in most hotels. There was a variety of items (bagels, english muffins, cereals). There is free parking in front of the hotel.
Around the corner is a restaurant O'Charley. When staying at the hotel, you will get a 10% discount when you eat here.

Room Tip: The rooms with a lower number (e.g. 201/301) are very quiet.
See more room tips
  • Stayed May 2013, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DAmickDaly7, Above-Property Response Contact at Fairfield Inn & Suites Richmond Northwest, responded to this review, May 13, 2013
Dear askok,

Thank you for reviewing our hotel. I'm glad that you found your guest room to be so nice and that our staff could take of your needs, as well as that you enjoyed our complimentary breakfast so much. Thanks again and we hope to see you the next time you're in town!

David Amick
eCommerce Manager
Daly Seven, Inc
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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130 reviews from our community

Traveler rating
    62
    47
    16
    4
    1
See reviews for
46
28
13
23
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • French first
  • Any
English first
Calgary, Alberta, Canada
Top Contributor
79 reviews 79 reviews
26 hotel reviews
Reviews in 34 cities Reviews in 34 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed May 9, 2013

This hotel provided us with a comfortable stay while we were in Richmond for a wedding. Front desk staff were friendly, breakfasts had a good variety and new renovations made the hotel very up to date.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DAmickDaly7, Above-Property Response Contact at Fairfield Inn & Suites Richmond Northwest, responded to this review, May 13, 2013
Dear Liz M,

Thanks for your review and I'm happy to read that you enjoyed your stay and found our staff helpful. I'm also glad you liked our refreshed look. Thank you again and we hope to see you for another stay soon!

David Amick
eCommerce Manager
Daly Seven, Inc
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Massachusetts
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 25, 2013

My daughter and I stayed here as a stopover on a trip home to MA from GA. We checked in late at night and were greeted by a very pleasant lady. The room was very clean and comfortable. Though we weren't there long enough to use them, there were a refrigerator and microwave in the room. The beds were very comfortable. The breakfast was fresh and tasty and there was a good selection. Breakfast area was very clean and the women tending it were very pleasant. I'm pretty picky about hotels, and I really don't like to stay in them unless I have to, so if I think a place is clean, it really is! I will definitely stay here again if I wind up in the vicinity.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DAmickDaly7, Above-Property Response Contact at Fairfield Inn & Suites Richmond Northwest, responded to this review, April 29, 2013
Dear Lynne4t,

Thank you for reviewing our Fairfield Inn & Suites. I'm glad to read that you enjoyed your stay so much and found our staff very friendly and helpful. We try to provide as clean a stay as possible so I'm delighted that we were able to meet your standards! Thanks again for your review and we look forward to seeing you when you're in the Richmond area.

David Amick
eCommerce Manager
Daly Seven, Inc
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Indiana
Senior Contributor
42 reviews 42 reviews
30 hotel reviews
Reviews in 32 cities Reviews in 32 cities
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed January 23, 2013

Stayed at this Fairfield Inn a few weeks ago...helpful staff (gave a restaurant suggestion)...being remodeled right now (Jan '13)... I stay at Fairfield Inn's all across United States, and this one was up to standards…

  • Stayed January 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DAmickDaly7, Above-Property Response Contact at Fairfield Inn & Suites Richmond Northwest, responded to this review, January 25, 2013
Dear sdmiller95,

Thanks so much for taking the time to review our hotel. I'm glad to hear that your stay met your expectations and you experienced great service. We hope to see you again on your next visit to Richmond!

David Amick
eCommerce Manager
Daly Seven, Inc
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Deep River, Connecticut
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 17, 2012

Usually when visiting Richmond, VA we stay at a much pricier hotel, but this time we realized we had points giving us a three day stay at no cost for Fairfield Inn. While not luxurious, Fairfield Inn & Suites was quite comfortable and very clean. Continental breakfast is avaible each morning with a few hot additions like waffles and an egg sandwich that needs to be heated. The pool is small, but perfectly adequate as is the fitness center. Another plus is an on site laudramat after ebing away from home for several days. Staff is friendly, helpful and cheery. Most important, we both had a very comfortable, restful sleep.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Staten Island, New York, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed November 27, 2012

I walked in and the place was well lit clean and front desk agent was very nice. got to my room and it was clean and very nice bathroom was super clean nothing wrong with this hotel. If you are in richmond this is the place to stay !!!!!!

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbus, OH
Contributor
16 reviews 16 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 15, 2012

We stayed at this hotel for two nights for a soccer tournament. This is a mid-range property, with scratchy towels and budget linens. The hotel was clean and comfortable, although there was an odor in our room that we couldn't get rid of (somewhat like a new carpet smell). Breakfast is included, but the breakfast area is very small and has poor traffic flow at peak times. The staff was very friendly and helpful.

  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn & Suites Richmond Northwest

Address: 9937 Mayland Drive, Richmond, VA 23233
Location: United States > Virginia > Richmond
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Family Hotel in Richmond
#21 Business Hotel in Richmond
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fairfield Inn & Suites Richmond Northwest 2.5*
Number of rooms: 82
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Also Known As:
Fairfield Inn & Suites Richmond Nw Hotel Richmond
Fairfield Inn And Suites Richmond Nw
Fairfield Inn Richmond
Fairfield Richmond
Richmond Fairfield Inn

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