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“Stayed an extra night” 5 of 5 stars
Review of Country Inn & Suites By Carlson, Richmond I-95 South

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Country Inn & Suites By Carlson, Richmond I-95 South
2.5 of 5 Hotel   |   2401 Willis Road, Richmond, VA 23237   |  
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Ranked #59 of 84 Hotels in Richmond
Katy, Texas, United States
Level Contributor
66 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
“Stayed an extra night”
5 of 5 stars Reviewed July 5, 2013 via mobile

This was a great location and the rooms were quiet and nice. The staff was friendly and there were coockies and tea/coffee all day and night, in the lobby. They even had a lending book library. I will search these hotels out in my next search because they are a great price for the comfort level. They even had laundry facilities. I liked it!

Stayed July 2013, traveled with family
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101 reviews from our community

Traveler rating
    20
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    23
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • French first
  • Any
English first
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 25, 2013

Awful....room dark & smelled....run far away. Hotel is out of date and beds were lumpy. Lobby is the nicest part. The parking lot was EMPTY...should have known just from that. Checked in and checked right out. YUCK. Stayed in Embassy Suites down the road....MUCH better.

  • Stayed June 2013
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlson Hotels C, Online Customer Care at Country Inn & Suites By Carlson, Richmond I-95 South, responded to this review, June 30, 2013
Dear Guest,

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will discuss the conditions of your room with our staff to ensure all guest rooms are up to Country Inns and Suites by Carlson standards. We sincerely appreciate your feedback in regards to your recent stay.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlotte, NC
Level Contributor
79 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed June 24, 2013

Price was right! For less than $80 got a clean room and a good nights sleep. Breakfast buffet was ok, but could have been better. Pet friendly. Staff is pleasant and courteous. If you want a good nights sleep near Richmond and not have to ransom one of your kids, this is a good place to stay.

Room Tip: For pet friendliness call the hnotel directly. 800 number says no pets! Book on line or through 800...
See more room tips
  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
new york
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 24, 2013 via mobile

Clean and comfortable. Good pillows and bed, which is MOST important to me. Carpet and bathroom were clean. Bathroom was large, the towels were thick, and amenities more than we needed. We got an excellent price, and would have paid more. The man at the desk when we arrived was very welcoming and referred us to a wonderful historic restaurant that we would never have found on our own. My husband and I would stay again.

Stayed June 2013, traveled as a couple
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NEWTOWNABBEY
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 11, 2013

We stayed at this hotel at short notice for one nights Excellent room, clean fresh and quiet. Breakfast was also excellent and varied. The hotel staff are friendly, knowledgeable and nothing is too much trouble. The breakfast is varied and food levels high with much fresh fruit. It was a very warm day / night and the air conditioning on the second floor was not switched on making the floor very hot yet the room was cool but had an old type manual in room air-conditioner.
The stay was good and recommend. Close to the Interstate highway. Must say the hotel also owns and runs the adjacent gas station. I have never seen pumps and a filling area so clean with hand sanitizers at each pump - well done.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Buffalo, NY
Level Contributor
76 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed May 29, 2013 via mobile

We stayed here for 5 nights. The room was extremely well appointed. Plugs everywhere for electronics. Great tv. Big bathroom. Even a good breakfast with actual china and silverware except on the holiday weekend when the breakfast was chaos.

  • Stayed May 2013
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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North Canton, Ohio, United States
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed April 17, 2013 via mobile

The hotel was average but clean. The service was ok but could have been more friendly, no smiles or pleasantries.

Needed a taxi and they called a smelly guy with a dirty car, hum.

It was odd that they had cats running around outside the front door of the hotel.

  • Stayed March 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites By Carlson, Richmond I-95 South

Address: 2401 Willis Road, Richmond, VA 23237
Phone Number:
Location: United States > Virginia > Richmond
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #59 of 84 Hotels in Richmond
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Richmond I-95 South 2.5*
Number of rooms: 50
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Also Known As:
Country Inn & Suites Richmond/i-95 s Hotel Richmond
Country Inn And Suites Richmond/i-95 s
Country Inn Richmond
Richmond Country Inn

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