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Candlewood Suites - Richmond: Traveler Reviews

2.0 of 5
4301 Commerce Road, Richmond, VA 23234
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Candlewood Suites - Richmond
Ranked #44 of 86 hotels in Richmond
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29 reviews from our community

    Trip type
Traveler rating
    10
    6
    4
    6
    3
Date Rating
Philadelphia, PA
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
Reviews in 17 cities Reviews in 17 cities
23 helpful votes 23 helpful votes
“Comfortable and convenient”
3 of 5 stars Reviewed August 16, 2011

We stayed here as the half way point during a road trip to Charleston, SC. The location was great - right off 95. The room overall was clean and comfortable. It had a small desk/chairs, kitchenette, and the bathroom was a good size. The air conditioning system is pretty noisy and turns on and off frequently. We used the fitness center and that could use some updating. The equipment was quite dated and some did not work at all. It served its purpose but could use some repairs or new machines. We did not really use the market except to get more coffee in the morning but it seemed well stocked. I would stay here again if I needed to.

  • Stayed August 2011, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
Ask blr0408 about Candlewood Suites - Richmond
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Havre de Grace, Maryland, USA
Senior Contributor
35 reviews 35 reviews
26 hotel reviews
Reviews in 21 cities Reviews in 21 cities
21 helpful votes 21 helpful votes
“Good business class hotel”
4 of 5 stars Reviewed August 10, 2011

I often stay at this property when traveling in the area. The rooms are always clean, the price reasonable, and I like having a kitchenette if needed.

My only complaint is noise associated with rooms close to the exercise & laundry facilities. As people come and go you can easily hear them in the hall. Other than that minor issue, I will continue to stay at this property - just not in a room in that hallway.

It seems that few people are remotely aware of hotel etiquette. My parents taught me to walk, not run, and to speak quietly when in a hotel hall so not to disturb people in their rooms. The civility of the public is not what it once was...

  • Stayed August 2011, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
Ask RoadWarrior61323 about Candlewood Suites - Richmond
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Voorhees, New Jersey
1 review
2 helpful votes 2 helpful votes
“My Home away from Home.”
5 of 5 stars Reviewed June 8, 2011

I travel extensively for my business and I have been doing so for 25 years. And I can say without a doubt the Candlewood Suite in Richmond is one of my favorite places to stay when I'm on the road. It has easy access to Interstate 95 with just a few minutes drive from shopping to historical sites. The rooms are clean and neatly situated with all the amenities that make traveling less of a burden. The staff greets you with a warm welcome back smile that will soften even the most road harden traveler. They are accommodating, courteous and a dedicated staff that will try their very best to see that your stay is a pleasent one. When ever I'm in Richmond which is very often; I could choose from many other places to stay but I always choose to stay at the Candle wood Suites, my home away from home.

  • Stayed May 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask Ndtwalt about Candlewood Suites - Richmond
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dlfit451, General Manager at Candlewood Suites - Richmond, responded to this review
June 10, 2011
We appreciate your feedback about your experiences here at the property. I will pass your kind words to our team here at the hotel. They will be...
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Great place to stay!!”
5 of 5 stars Reviewed May 1, 2011 via mobile

We spent 2 nights here and loved it. The room was nice and clean, and much bigger than I expected. The kitchenette was really nice too. And all the people who worked there were friendly and helpful. We expected it to be noisy at night since the hotel was fully booked for the NASCAR race, but we didn't hear a peep out of anybody. All in all it was great. My only complaint is the free coffee they offer. Yuck, avoid it at all costs.

  • Stayed April 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask Sskelly33 about Candlewood Suites - Richmond
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Demorest, Georgia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Worst Candlewood I Ever Stayed At”
1 of 5 stars Reviewed April 16, 2011

I stayed at this location for over a month due to work. This is the worst Candlewood I have ever stayed in. It is one of the worst motel experiences I ever had so far working on the road. The housekeeping is terrible, I put some dirt in the corner and threw a bread tie down, it was there the hole time I was there. I found a bug in bed at one point and had to fight to get new room. One room they put me in had trash all under beds. Half of the rooms are way outdated with nasty red carpet, they don't even look like a Candlewood. The internet is also terrible, it has been out numerous times. The fire alarm has also malfunctioned three times during my stay.

  • Stayed April 2011, traveled on business
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
Ask timsos about Candlewood Suites - Richmond
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Candlewood Suites - Richmond

Also Known As:
Candlewood Suites - Richmond Hotel
Candlewood Suites - Richmond Hotel Richmond
Candlewood Suites Richmond
Candlewood Richmond
Richmond Candlewood
Richmond Candlewood Suites
Address: 4301 Commerce Road, Richmond, VA 23234
Phone Number:
Region: United States > Virginia > Richmond
Amenities:
Fitness Center Free High-Speed Internet Free Parking Kitchenette Pets Allowed Suites Wheelchair access
Hotel Style:
Ranked #44 of 86 hotels in Richmond
Price Range: $
Hotel Class:2 star (2*)
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