Room is comfortable and clean. Front desk Staff friendly and attentive. If you enjoy room service, this isn't the place. Call down for service and you would think you're in a cheap hotel in Jersey. Brusque is the word. When the food is delivered (had it twice) two different delivery staff members dropped the tray on the desk and couldn't wait to leave fast enough.
No offer to set food out or unwrap or pour
..just sign and bye. Food prices were high compared to the taste. I live in the south and I expect and demand southern hospitality. Sorry Hilton but you didn't deliver.
- Official Description (provided by the hotel):
- The Hilton Richmond Hotel & Spa/Short Pump is an upscale hotel nestled in the heart of the prominent Short Pump area of Richmond. The hotel features 254 rooms & suites and 23,000 square feet of flexible meeting and event space. With Aura Spa and Salon and Shula's America's Steak House, guests are treated to the best options in Richmond. Each of our 254 guestrooms and suites are tastefully appointed to accommodate travelers looking for comfort and functionality. From spacious workspaces with ergonomic chairs to the 42-inch high definition televisions to the Hilton Serenity Bed Package(R), guests will find a comfortable home away from home. ... more less
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- Also Known As:
- Hilton Richmond Hotel And Spa / Short Pump