The hotel is very clean and modern. I had no problems checking in and the front desk workers were very helpful. My room was clean and bigger than I expected to be, no problem there. The room even had an HDMI cable that I could, which was nice when my husband and I wanted to watch Netflix. Room service had a good selection to choose from, we enjoyed our breakfast very much. The only problem I came across was with the spa. I went to the website and requested for a service but was never contacted saying that my request had been accepted, that is until they called saying that I was late for my appointment. When I went down to the spa for my service, I didn't even get the service that I had requested.
- Official Description (provided by the hotel):
- The Hilton Richmond Hotel & Spa/Short Pump is an upscale hotel nestled in the heart of the prominent Short Pump area of Richmond. The hotel features 254 rooms & suites and 23,000 square feet of flexible meeting and event space. With Aura Spa and Salon and Shula's America's Steak House, guests are treated to the best options in Richmond. Each of our 254 guestrooms and suites are tastefully appointed to accommodate travelers looking for comfort and functionality. From spacious workspaces with ergonomic chairs to the 42-inch high definition televisions to the Hilton Serenity Bed Package(R), guests will find a comfortable home away from home. ... more less
- Reservation Options:
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- Also Known As:
- Hilton Richmond Hotel And Spa / Short Pump