We stayed for two nights at this new and well appointed hotel. THe staff was very friendly, the room was clean and the bathroom was great. I have no complaints other than this- we left at 9:30am to wander around Richmond, and returned at 5:00 to a room that had not been cleaned. When we left for dinner an hour later I called down to the front desk to ask that the room be attended to while we were out. We returned around 1:00am and the room had kind of been cleaned. The bed had been made and the towels picked up but glasses from the bar we had brought up the night before were still on the nightstand, and the surfaces had not been wiped down. No big deal, it just seemed odd in a four star hotel.
- Official Description (provided by the hotel):
- The Hilton Richmond Hotel & Spa/Short Pump is an upscale hotel nestled in the heart of the prominent Short Pump area of Richmond. The hotel features 254 rooms & suites and 23,000 square feet of flexible meeting and event space. With Aura Spa and Salon and Shula's America's Steak House, guests are treated to the best options in Richmond. Each of our 254 guestrooms and suites are tastefully appointed to accommodate travelers looking for comfort and functionality. From spacious workspaces with ergonomic chairs to the 42-inch high definition televisions to the Hilton Serenity Bed Package(R), guests will find a comfortable home away from home. ... more less
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- Also Known As:
- Hilton Richmond Hotel And Spa / Short Pump