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All 86 Richmond hotels

Country Inn & Suites By Carlson, Richmond West at I-64: Traveler Reviews

2.5 of 5
8010 W Broad St, Richmond, VA 23294
Hotel amenities
Country Inn & Suites By Carlson, Richmond West at I-64
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84%
Ranked #15 of 86 hotels in Richmond
Most recent review
5 of 5 stars Reviewed September 19, 2012
Stephney M Reedville, Virginia
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144 reviews from our community

Traveler rating
    91
    30
    18
    3
    2
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Families
43
 
Couples
42
 
Solo
6
 
Business
31
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Reedville, Virginia
2 reviews
“Great place, great staff,nice accommodations”
5 of 5 stars Reviewed September 19, 2012

The hotel was clean, the beds were very comfortable. The staff was as nice as could be. They all went out of their way to make you feel welcome. Jennifer and Cordell bent over backwards to make us comfortable. They did not act as if we were ever bothering them. Even though I asked them a million questions.

I would recommend this hotel to everyone. There was always fresh coffee and fresh cookies!
Such a treat!

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Stephney M about Country Inn & Suites By Carlson, Richmond West at I-64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamGM, Manager at Country Inn & Suites By Carlson, Richmond West at I-64, responded to this review
September 26, 2012
Dear Stephney M,

Thank you for telling us about your stay with us. We appreciate all of your comments about the staff. They greatly appreciate hearing great comments about their service. We strive as hotel to provide a clean, safe, and comfortable place to stay. Thank you so much for staying with us. We appreciate your time. We hope that you will come stay with us again in the future.

Sincerely,
Country Inn & Suites Richmond West
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
Top Contributor
94 reviews 94 reviews
16 hotel reviews
Reviews in 29 cities Reviews in 29 cities
30 helpful votes 30 helpful votes
“Great Value”
4 of 5 stars Reviewed August 27, 2012

This is our second time stay at this hotel, great location just few minutes to freeway, good size room, my kids enjoyed the fresh bake cookies. We stayed for 4 nights but the indoor pool was out of order for 2 days, the staff are very friendly, good choice of nearby restaurants.This hotel offered free parking, free internet, free breakfast and have 2 computers and printer at business center.

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
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Ask purpletravler about Country Inn & Suites By Carlson, Richmond West at I-64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamGM, Manager at Country Inn & Suites By Carlson, Richmond West at I-64, responded to this review
August 28, 2012
Dear purpletravler,

Thank you so much for telling us about your stay with us. We appreciate all of your comments, and will pass them on to our...
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fullerton
1 review
1 helpful vote 1 helpful vote
“Good stay”
5 of 5 stars Reviewed August 23, 2012

Stayed here while moving our son into University of Richmond. Our room was ready when we arrived and was very clean. The toilet malfunctioned in the middle of the night, and the night manager came up immediately and fixed it. The next morning I stopped by the front desk to check to see if there was a note left to look it over again to make sure it was fixed. The front desk had already been notified, and the toilet did not malfunction again during our stay. The room was very quiet with great beds. Fresh cookies in the evening were a welcome treat. We didn't eat breakfast at the hotel, but did enjoy the complimentary USA Today paper at the front desk each morning. Will definately stay here again when we return for Parents Weekend.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Patricia B about Country Inn & Suites By Carlson, Richmond West at I-64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamGM, Manager at Country Inn & Suites By Carlson, Richmond West at I-64, responded to this review
August 28, 2012
Dear Patricia B,

Thank you for staying with us while you moved your son into the University. We appreciate you taking the time to provide us with this review of your stay. We appreciate all guest feedback, and will pass them on to our staff. They always appreciate hearing when they are doing a good job. Thank you so much for your time. We look forward to your future visits with us.

Sincerely,
Country Inn & Suites Richmond West
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Santo Domingo
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“Good clean hotel”
4 of 5 stars Reviewed August 22, 2012

Stayed on this hotel one night while traveling in I95, basically new, a liitle difficult to find, the GPS couldnt..., besides that beds are comfortable, no visible dust, etc. is very quiet, and personnel was friendly even asking were do we come from :p
For the price that we pay we think is a good choice, and should be consider if you need a place to stay in the area.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Elias B about Country Inn & Suites By Carlson, Richmond West at I-64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamGM, Manager at Country Inn & Suites By Carlson, Richmond West at I-64, responded to this review
August 28, 2012
Dear Elias B,

Thank you for telling us about your stay with us. We appreciate all of your comments and concerns, we will pass them on to our staff. They always appreciate hearing when they are doing a good job. Thank you for staying with us. We hope that you will stay with us again in the future.

Sincerely,
Country Inn & Suites Richmond West
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Marion, South Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Home Away from Home”
5 of 5 stars Reviewed August 17, 2012

I stay at this property on a weekly basis. This hotel is a great place to spend the night unwinding after a days work. The staff is friendly and professional, from the front desk to the maintainence department. I am always made to feel at home here. I get a good breaksfast in the morning from a variety of food that is served in the dining area. It is located in an area within walking distance of good variety of resturants also.

  • Stayed August 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask tareed1954 about Country Inn & Suites By Carlson, Richmond West at I-64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamGM, Manager at Country Inn & Suites By Carlson, Richmond West at I-64, responded to this review
August 21, 2012
Dear tareed1954,

Thank you for telling us about your stay with us. We are glad that we could accommodate your business travels. Thank you for all of your comments. We will pass them on to our staff. They always appreciate hearing when they are doing a good job. We strive as hotel to provide a clean, safe, and comfortable place to stay for all of our guests. Thanks for your time. We hope that you will stay with us again in the future.

Sincerely,
Country Inn & Suites Richmond West
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
 
 
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Additional Information about Country Inn & Suites By Carlson, Richmond West at I-64

Also Known As:
Country Inn & Suites By Carlson, Richmond West At i-64 Hotel
Country Inn And Suites By Carlson, Richmond West At i-64
Country Inn & Suites By Carlson, Richmond West At i-64 Hotel Richmond
Address: 8010 W Broad St, Richmond, VA 23294
Region: United States > Virginia > Richmond
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Family Hotels in Richmond
#23 Business Hotels in Richmond
Price Range: $
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Ideally located off of I-64 and just minutes from historic downtown Richmond, the Country Inn & Suites Hotel Richmond, VA offers guests comfortable accommodations and signature Southern hospitality. Our Richmond lodging features all of the services and amenities that guests expect from a quality hotel, including a Business Center, Fitness Center, wired and wireless Internet access and an indoor heated pool and spa. For added convenience, our hotel near the University of Richmond is just minutes from several local attractions. Our top-notch services and prime location make the Country Inn & Suites the perfect hotel for your trip to Virginia. ... more   less 
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