I was really impressed with Hyatt House. Clean interior lobby and friendly staff made check-in simple. The room was fantastic with a kitchenette, including fridge-freezer, microwave and dishwasher. No bath but good-sized shower which was nice. Breakfast was complimentary, buffet-style and fine. Little shop in the lobby was handy.
Couple of things that could be improved (niggles rather than anything serious): -outdoor pool was closed for the winter, though I hadn't seen this information on the hotel website so had packed swimming gear; -arriving late after a long flight and drive from Dulles, I found it difficult to work out the food situation. The H bar was heavily advertised throughout the hotel, but when I asked about food I was given a menu for an external restaurant and was told to call them to deliver. I only realised the next day when I had time that the hotel was on the mall with loads of restaurants to pick from. -water from shower went everywhere!
As I say, these are niggles for the hotel to be aware of and didn't overly detract from my very pleasant stay. The location on the mall is excellent for food options without needing to drive, and the rooms really are perfect - especially for a longer stay. I would come back if I was in the area again.
- Official Description (provided by the hotel):
- The Richmond Hotel Sierra blends cozy chic with the convenience of guest-empowered travel thru intelligent design, stress-free service and free-flowing amenities. Its 134 guestrooms + suites feature flat panel TVs, MP3 docking stations and waffle terry bathrobes while free details include breakfast with made-to-order omelets, Starbucks brewed coffee and WI-FI. Sample small plates, sip and socialize at the HBAR or Rooftop Terrace with infinity pool, alluring fire pit and lounge seating. Conveniently located at Short Pump Town Mall with easy access to Interstate 64. ... more less
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