Mrs Seat64K and I stayed twice at this Hyatt property: at the start and at the end of our VA holiday.
Overall, I rate this hotel as very good, We stayed in a studio suite, equipped with mini kitchen, huge TV, sofa and comfy bed. Unfortunately, due to the lighting (very low wattage?) the spotlessly clean bathroom appeared dingy. Perhaps lighter walls and different lighting would make for a more appealing bathroom. But this is a minor quibble. Although we didn't fully use it, the mini kitchen had everything you'd need to eat-in in the evening.
Service was minimal but helpful. Breakfast choice was extensive, the usual US breakfast staples being provided.
I found that the room had two drawbacks, the first was the fridge which was rather loud, especially as the room itself was very quiet (easy enough to deal with: turn off before going to bed, turn on in the morning...). Secondly, although the filter coffee provided wasn't too bad, the Hyatt House ONLY provided that ghastly synthetic "coffee creamer" instead of little pots of real milk or half-and-half. Apparently, according to the helpful desk clerk, they used to have real milk, but Hyatt decided that powdered creamer would be the standard (c'mon Hyatt, surely your customers deserve better than synthetic "stuff" for their morning in-room coffee?).
In all, a very good place to stay. Near to shops and restaurants, nicely fitted out and reasonable prices, I'd certainly suggest Hyatt House Richmond West for anyone wishing to visit Richmond, but bring your own milk (or filch a mini pot of half-and-half from the Hotel's entrance coffee bar).