Well where to start.....
My partner and I were driving back home from New Jersey to South Carolina, and decided to split the trip up and stay somewhere in Richmond. We tried priceline's name your own price for a last minute deal on a 3 1/2 star hotel, and was chosen the Doubletree in downtown Richmond. I was pretty happy because I have always had nice stays at Doubletree hotels. NOT the case with this hotel. We arrived at the hotel only to find out that the only way you can park your vehicle is by valet. We valet the car, and once INSIDE the building realise there is a 19 dollar fee per DAY to park your vehicle. well so much for the great hotel deal! You think priceline is giving you a good deal, only to find these hidden charges the hotel adds on. Going down to the front desk and venting your frustrations is pointless because they won't help you at all, just give you the fake look like they care and apologise.
I looked online and researched that this place actually charges $139 per night normally? REALLY? If I would have been charged that I would be outraged!
The hotel- the lobby is nice. thats about it. This building is old, and must have been another hotel or company at one time. Once you get past the lobby and walk to the elevators its over. the elevators are old. Yeah, put up some new accents in the elevator doesn't help. Its still old, creeks and wiggles all the way up to your floor, the door is all scratched up, the carpet is old. Not impressed with the front desk staff either.
the hallway-the hallway to our room is old, dank, and dreary. It has a musty smell to it, and the carpet needs to be ripped out and replaced. there was trash and trays of food all over the place.
The room- well the room APPEARS to be nice. new wallpaper and furniture is nice, but the bathroom is not. Rust all over the door, scuffs, vanity is old.....and SMALL I could barely get in the bathroom and close the door. the TV is flat screen and nice, stains and burnholes in the carpet
The pool area on the rooftop boasts on their website that they have a "luxury pool with a great view of the city" ummm no. Its got an old looking pool that looks like its never been rennovated since the day they built the hotel. The view? oh yeah, you have views of parking lots and an apartment building next to the hotel.
I am NOT impressed with this hotel. If you think you are getting a good deal by using priceline's name your own price, you might as well tack another 20 bucks per day on top of that if you are driving. I will NOT be staying here again. Doubletree and Hilton should be ashamed.
- Official Description (provided by the hotel):
- The Doubletree Hotel Richmond Downtown is an excellent hotel in the heart of Richmond. Our hotel is the closest to the Va Commonwealth University campus, is near the historic business and financial districts and is within walking distance of the Commonwealth of Virginia Capitol building. Guests will enjoy our comfortable hotel lodgings including Sweet Dreams by Doubletree beds, seasonal roof-top pool, complimentary wireless internet, complimentary shuttle service within a three-mile radius, upscale dining at our 301 Franklin restaurant serving Southern-style delicacies & traditional favorites and on-site underground valet parking. ... more less
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- Also Known As:
- Doubletree Richmond
- Richmond Doubletree