We planned to stay here overnight and booked through Expedia. Unfortunately, snow cancelled our trip. I called the hotel who said they were getting lots of cancellations but because the room was booked through Expedia we would need to call them. Expedia was willing to refund the room because the cancellation was due to weather. The hotel however, refused to allow the refund - apparently, if I had made the reservation directly through the hotel there would have been no issue! The manager also refused to return our phone calls. This was a hotel policy and NOT an Expedia policy but it sure makes me wonder about booking that way again. I will certainly not stay at the Doubletree in the future.
- Official Description (provided by the hotel):
- The Doubletree Hotel Richmond Downtown is an excellent hotel in the heart of Richmond. Our hotel is the closest to the Va Commonwealth University campus, is near the historic business and financial districts and is within walking distance of the Commonwealth of Virginia Capitol building. Guests will enjoy our comfortable hotel lodgings including Sweet Dreams by Doubletree beds, seasonal roof-top pool, complimentary wireless internet, complimentary shuttle service within a three-mile radius, upscale dining at our 301 Franklin restaurant serving Southern-style delicacies & traditional favorites and on-site underground valet parking. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Priceline, Travelocity, Orbitz, Hilton Hotels, getaroom.com, Expedia, Despegar.com, Hotels.com, Odigeo, Agoda and Tingo so you can book your DoubleTree by Hilton Hotel - Richmond Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Doubletree Richmond
- Richmond Doubletree