We were in town for a conference. The lobby is nice and the staff was friendly. The door to our room didn't work and when we did get in, it smelled like a pipe. They moved us to another room which was fine. The rooms are on the smallish side but having not stayed in downtown Richmond before, I can't comment if this is typical or just because of this building. We had some issues at the restaurant taking about 40 minutes to get our food out. I think they forgot our order initially and then when they put it in, they were slammed. They did bring out some chips and salsa and took one of the meals off the bill so I appreciated that. These things happen and they stepped up so I appreciated that.
- Also Known As:
- Doubletree Richmond
- Richmond Doubletree
- Official Description (provided by the hotel):
- The Doubletree Hotel Richmond Downtown is an excellent hotel in the heart of Richmond. Our hotel is the closest to the Va Commonwealth University campus, is near the historic business and financial districts and is within walking distance of the Commonwealth of Virginia Capitol building. Guests will enjoy our comfortable hotel lodgings including Sweet Dreams by Doubletree beds, seasonal roof-top pool, complimentary wireless internet, complimentary shuttle service within a three-mile radius, upscale dining at our 301 Franklin restaurant serving Southern-style delicacies & traditional favorites and on-site underground valet parking. ... more less
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