The sink in my room bathroom did not have hot water at all. So I called maintenance and someone came up and looked at it. He had to turn it on from below the sink to get the water running then he turned it on and off several times. Eventually I was told the "fix" was that in order to turn it off I had to flick the handle very hard to the off position. He was able to get it to work and I figured, easy enough, this should be fine. Well after he left I went to wash my face and I couldn't get the water to turn off. SO I called maintenance again. He came up and looked at a few more things then told me the night maintenance guy would have to fix it. I said this would be fine and he said they could come in and fix it while I was out. So I left my room and came back around 10:30pm. I went to get ready for bed and the sink had NOT been fixed. By this time I was getting upset that I'd have to invite a maintenance man into my room so late at night. Well the night maintenance guy came and was able to fix the problem, but I had to call again when the last person told me that they'd have it take care of when I got back. By this point, I would rather have just gotten a new room, but this wasn't offered to me so I wasn't sure what the process was. No one even mentioned it.
- Official Description (provided by the hotel):
- The Doubletree Hotel Richmond Downtown is an excellent hotel in the heart of Richmond. Our hotel is the closest to the Virginia Commonwealth University (VCU) campus, is near the historic business and financial districts and is within walking distance of the Commonwealth of Virginia Capitol building. Guests will enjoy our comfortable hotel accommodations including Sweet Dreams by Doubletree beds, seasonal roof-top pool, complimentary wireless internet, complimentary shuttle service within a three-mile radius, upscale dining at our 301 restaurant serving Southern-style delicacies & traditional favorites and on-site covered valet parking. ... more less
- Reservation Options:
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- Also Known As:
- Doubletree Richmond
- Richmond Doubletree