The best part about this hotel is the excellent customer service. From the time I checked in to the time I checked out, everyone I interacted with was polite, helpful, and friendly. They went out of their way to arrange shuttle rides for me around Richmond, and even had batteries sent up to my room when I inquired if they sold batteries (they don't, but gave me a couple for free, which was super sweet). The location of this hotel is also good. The only downside of this hotel is that it seems like it good use some TLC - carpet in hallway a bit worn/dirty and very noisy plumbing (from my room on the 11th floor, I could hear anytime seemed to be showering because of the noisy pipes). I also ordered room service breakfast, and while it was very prompt and the guy who delivered it was very nice, the breakfast itself (scrambled eggs, bacon, potatoes) was pretty bad - the eggs seemed rubbery and "fake" (like the kind you get at the airport). But, overall, I'd recommend this hotel - it's good value, and some of the nicest hotel staff I've ever encountered. I just think a little updating of the hotel would go a long way, and I'd improve the breakfast.
- Official Description (provided by the hotel):
- The Doubletree Hotel Richmond Downtown is an excellent hotel in the heart of Richmond. Our hotel is the closest to the Virginia Commonwealth University (VCU) campus, is near the historic business and financial districts and is within walking distance of the Commonwealth of Virginia Capitol building. Guests will enjoy our comfortable hotel accommodations including Sweet Dreams by Doubletree beds, seasonal roof-top pool, complimentary wireless internet, complimentary shuttle service within a three-mile radius, upscale dining at our 301 restaurant serving Southern-style delicacies & traditional favorites and on-site covered valet parking. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Hilton Hotels, Priceline, Orbitz, Despegar.com, Agoda, Hotels.com, TripOnline SA, Odigeo and Tingo so you can book your DoubleTree by Hilton Hotel - Richmond Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Doubletree Richmond
- Richmond Doubletree