I stayed there while attending a conference held there. I'd never stayed in a DoubleTree before, but since it is a Hilton brand, I figured it would be good. The desk staff was very friendly, greeting me with a wonderful warm cookie and my keys came with a hand written, personal note thanking me for staying with them! Friendly staff was an ongoing theme for the 3 days I stayed. The bartender in the lounge (Milton?) was great as was the restaurant staff. I had issues with the heater in my room (same as another reviewer had) but they sent maintenance up very quickly. Turns out that there was a thermostat on the wall that I'd not seen, so he adjusted the temp for me and was very kind! (I felt like a complete idiot, but he said it happens frequently)
Yes, it is an older hotel and could use some upgrades, but it's just little things. Aside from a bathroom door that wouldn't close my room was clean and comfortable, and when I left a note asking housekeeping for an extra hair conditioner and extra creamers, they were left for me no problem. I ate at the hotel and found the food to be average, but not bad, again the staff was great! (I did think that the breakfast buffet just wasn't worth it when the regular menu was much better! )
If I ever get back to Richmond, I'd probably stay there again, and would recommend it to someone.
- Also Known As:
- Doubletree Richmond
- Richmond Doubletree
- Official Description (provided by the hotel):
- The Doubletree Hotel Richmond Downtown is an excellent hotel in the heart of Richmond. Our hotel is the closest to the Va Commonwealth University campus, is near the historic business and financial districts and is within walking distance of the Commonwealth of Virginia Capitol building. Guests will enjoy our comfortable hotel lodgings including Sweet Dreams by Doubletree beds, seasonal roof-top pool, complimentary wireless internet, complimentary shuttle service within a three-mile radius, upscale dining at our 301 Franklin restaurant serving Southern-style delicacies & traditional favorites and on-site underground valet parking. ... more less
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