We stayed here for 2 nights and booked off of priceline. For the amount we paid, the stay was a great value. Valet parking was a bit pricey but we were able to find street parking for most of our stay during the weekend.

Pros: Great service, famous cookies (!), complimentary shuttle service within a 3 mile radius until 9pm (this was a huge convenience)
Room for Improvement: I think the hotel is a little bit older which is reflected in the decor. Rooms were a bit outdated, but had everything we needed and the service definitely made up for this fact!

I'm a business traveler, I spend 225 days a year on the road I see a lot of hotels and talk to a lot of staff. You can see all the other reviews and pretty much get the idea of whats going on at this hotel, yes you have to pay for parking, but anyone who travels knows they will probably have to pay for parking in any downtown hotel, but I do agree that online services like priceline should tell you this up front. My problem at this hotel this day was the general cleanliness of my room and the small bathroom. The furniture was dusty and the bathroom floor was just dirty. The beds were very comfortable though. When I called to have my car brought up I came down and loaded my luggage into my car and there was no valet around to give me my keys, I have no idea where they were and I had to fumble thru the valet stand to find my keys so I could leave. These are minor things really, the rest of the staff was great and if the cleaning staff could just clean the bathroom floor and dust, my room would have been fine. There are some hotels that just "get it" and really do a great job day in and day out, and then there are hotels that you can tell are just going thru the motions, and as friendly as some of the staff is here I think they are just going thru the motions. As I walked thru the lobby to leave the staff was gathered by the front desk all talking to each other laughing...... No one acknowledged me, it was as if I wasn't there. It didn't bother me but I know it would bother some people. I know their attention should always be on the guests. I will be back thru in a week, I wonder if things will be different??

Everything about this hotel was great! Until we were checking out and it took thirty minutes to get our car from valet. It didn't take thirty minutes to get our car, no, it took thirty minutes for the valet attendant to tell us they didn't know which keys were ours and to come pick them out. If you stay here, call down to valet if you pay the $18 a night to park, otherwise you'll be sitting around forever.