I'm a business traveler, I spend 225 days a year on the road I see a lot of hotels and talk to a lot of staff. You can see all the other reviews and pretty much get the idea of whats going on at this hotel, yes you have to pay for parking, but anyone who travels knows they will probably have to pay for parking in any downtown hotel, but I do agree that online services like priceline should tell you this up front. My problem at this hotel this day was the general cleanliness of my room and the small bathroom. The furniture was dusty and the bathroom floor was just dirty. The beds were very comfortable though. When I called to have my car brought up I came down and loaded my luggage into my car and there was no valet around to give me my keys, I have no idea where they were and I had to fumble thru the valet stand to find my keys so I could leave. These are minor things really, the rest of the staff was great and if the cleaning staff could just clean the bathroom floor and dust, my room would have been fine. There are some hotels that just "get it" and really do a great job day in and day out, and then there are hotels that you can tell are just going thru the motions, and as friendly as some of the staff is here I think they are just going thru the motions. As I walked thru the lobby to leave the staff was gathered by the front desk all talking to each other laughing...... No one acknowledged me, it was as if I wasn't there. It didn't bother me but I know it would bother some people. I know their attention should always be on the guests. I will be back thru in a week, I wonder if things will be different??
- Official Description (provided by the hotel):
- The Doubletree Hotel Richmond Downtown is an excellent hotel in the heart of Richmond. Our hotel is the closest to the Va Commonwealth University campus, is near the historic business and financial districts and is within walking distance of the Commonwealth of Virginia Capitol building. Guests will enjoy our comfortable hotel lodgings including Sweet Dreams by Doubletree beds, seasonal roof-top pool, complimentary wireless internet, complimentary shuttle service within a three-mile radius, upscale dining at our 301 Franklin restaurant serving Southern-style delicacies & traditional favorites and on-site underground valet parking. ... more less
- Reservation Options:
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- Also Known As:
- Doubletree Richmond
- Richmond Doubletree