I'm here now. The only reason I've given it a three is that I am impressed with the employees - check-in, restaurant, bar and valet were all very professional, helpful and informed. They were all 5 star employees. Unfortunately, there are things that I expect from Hilton, regardless of where the property falls on the star scale - I do not want my room to reek of perfume, I want a decent mattress, when I order a nice glass of red wine from your restaurant I would like it served in a red wine glass (I do not need to hear how the guests run off with your red wine glasses. That is a management issue, not a guest issue.), and finally, I would like the ice machine to work.
This was really I mixed bag. I certainly expect more from Hilton.
- Also Known As:
- Doubletree Richmond
- Richmond Doubletree
- Official Description (provided by the hotel):
- The Doubletree Hotel Richmond Downtown is an excellent hotel in the heart of Richmond. Our hotel is the closest to the Va Commonwealth University campus, is near the historic business and financial districts and is within walking distance of the Commonwealth of Virginia Capitol building. Guests will enjoy our comfortable hotel lodgings including Sweet Dreams by Doubletree beds, seasonal roof-top pool, complimentary wireless internet, complimentary shuttle service within a three-mile radius, upscale dining at our 301 Franklin restaurant serving Southern-style delicacies & traditional favorites and on-site underground valet parking. ... more less
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