For a one night buisness trip, this Hotel is fine, the rooms could use a face lift, I opened the curtains and the paint had major peeling - the room and bathrooms were clean - It is downtown and good for business meetings - if I came back to richmond I would stay here again, but only for a brief stay -

I had a great stay here if I wasn't dealing with the valet. My room was nice, spacious and clean. Bathroom small, but the niceness and cleanliness of the room made up for it. Laura was our waitress in the bar and she was totally awesome, the other girl bartender never even looked our way! Herb drove the shuttle and gave out his cards but never answered or returned calls. Chris was super friendly but we ended up stranded about 3 miles from our hotel because he was busy. He said he would call us when he was on his way and never heard from him. His friendliness made up for that, we got a taxi but I don't appreciate Kendall the front desk clerk laughing at me when I called her and asked for a shuttle ride one night, she laughed like it was funny that the shuttle driver was busy and I was going to be stranded, not cute! Dan was super helpful at checkout with my incorrect bill. Breakfast was horrid!!! I have never tasted something so bad in my life, so of course that left us having to go out for every meal. At checkout we called for our car 15 minutes ahead of time because it usually took that long, we stood there looking around for our car, about 10 minutes later, I looked around again and there's my car sitting on the road, locked, nobody knew where my keys were so there's another 10 minute wait! Nice hotel, nice rooms, nice staff, get new valet!

When staying in chain hotels, I generally try to choose a Hilton property. On this occasion, a wedding took me to Richmond, VA and I opted to stay downtown at the Doubletree Hotel. It lacks what I would call great curb appeal, but found the staff welcoming and the lobby attractive.

After a quick check-in, we arrived at our room on the 12th floor. I'm not sure of the history of this property, but it has the feel of needing an update. The carpeting was worn and stained in a couple of spots, furniture scuffed and bathroom not quite as clean as I would like.

What I found most unusual is that while our beds were made after the first night, no trash was emptied, towels replaced or room otherwise cleaned, though they did replaced the coffee items.

We opted for lunch in the restaurant and found it to be pretty standard hotel fare, nothing notable but not awful. Again, the staff was friendly and hospitable.

Overall, I would stay at this hotel again, but with the knowledge that it won't be up to the usual Hilton standards I've come to enjoy.

The staff was friendly and made sure your needs were met! The valet parking and shuttle services made vacation that much easier! It is a clean and nice place to stay! Would definitely stay there again and send others too!