I had a great stay here if I wasn't dealing with the valet. My room was nice, spacious and clean. Bathroom small, but the niceness and cleanliness of the room made up for it. Laura was our waitress in the bar and she was totally awesome, the other girl bartender never even looked our way! Herb drove the shuttle and gave out his cards but never answered or returned calls. Chris was super friendly but we ended up stranded about 3 miles from our hotel because he was busy. He said he would call us when he was on his way and never heard from him. His friendliness made up for that, we got a taxi but I don't appreciate Kendall the front desk clerk laughing at me when I called her and asked for a shuttle ride one night, she laughed like it was funny that the shuttle driver was busy and I was going to be stranded, not cute! Dan was super helpful at checkout with my incorrect bill. Breakfast was horrid!!! I have never tasted something so bad in my life, so of course that left us having to go out for every meal. At checkout we called for our car 15 minutes ahead of time because it usually took that long, we stood there looking around for our car, about 10 minutes later, I looked around again and there's my car sitting on the road, locked, nobody knew where my keys were so there's another 10 minute wait! Nice hotel, nice rooms, nice staff, get new valet!
- Official Description (provided by the hotel):
- The Doubletree Hotel Richmond Downtown is an excellent hotel in the heart of Richmond. Our hotel is the closest to the Va Commonwealth University campus, is near the historic business and financial districts and is within walking distance of the Commonwealth of Virginia Capitol building. Guests will enjoy our comfortable hotel lodgings including Sweet Dreams by Doubletree beds, seasonal roof-top pool, complimentary wireless internet, complimentary shuttle service within a three-mile radius, upscale dining at our 301 Franklin restaurant serving Southern-style delicacies & traditional favorites and on-site underground valet parking. ... more less
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- Also Known As:
- Doubletree Richmond
- Richmond Doubletree