1. There are 2 dials on each bed...both dials on both beds were set to firm. If you prefer a soft bed, I suggest you set both dials to soft as soon as you arrive...by the time you go to sleep, the bed will be much softer...it felt great and I woke up pain-free.
2. The water pressure in the shower was perfect.
3. The gentleman at the front desk (Art) was very friendly.
(Note to valet parking crew on 1 April: Thank you for being so friendly and helpful when I screwed up and tried to drive down into the garage myself...oops).
4. Love it that in/out privileges were included with the valet parking.
5. Breakfast buffet was very good.
6. Very nice decor in the lobby.
7. Location is great...short drive to everything...Monument Street, Civil War Museum, Convention Center (gift shop).
BAD: I put the 'Do Not Disturb' sign on the outside door handle when we went to bed...in the morning it was gone...have no clue who took it off, or why.
UGLY: The comforter on the bed closest to the door in room 721 had dirt spots/stains on it...needs a good washing.
- Official Description (provided by the hotel):
- Welcome to the state of Virginia, and the Hilton Garden Inn Richmond Downtown, located in the heart of historic downtown Richmond. This premiere hotel is located within minutes of I-95 and I-64, across the street from the Greater Richmond Convention Center, two blocks from the Richmond Coliseum, and the National Theater, and next door to Richmond Center Stage. Formerly the beloved Miller & Rhoads Department Store, the original marble floors and restored millwork grace the lobby, providing our guests with a combination of historic charm, southern hospitality and modern amenities. This spacious and inviting Hilton Garden Inn hotel is an easy choice for the discerning traveler and for families who are looking for a place they can feel at home. ... more less
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- Also Known As:
- Hilton Garden Inn Richmond Hotel Richmond