We stayed here with a group of friends for an event at the Greater Richmond Convention Center based on reviews I read on TA, and I'm so glad that we did. One couple had booked a non-refundable room and couldn't join us due to a last-minute illness. The hotel staff allowed us to cancel our room and take over our friends' reservation, which was very much appreciated.
Overall we were all impressed with the service and rooms here. My husband, 3 year old and I stayed in a corner suite, which was very spacious and airy. The wet bar and two bathrooms made it easily to entertain the rest of the group, and we had nice views of downtown Richmond.
The only things I didn't absolutely love were the beds (which we saw Maintenance changing out of other rooms as we were checking out), as they were rock-hard. I like a firm mattress, but it felt like I was sleeping on a sheet of plywood. Our room did have a few scuffs here and there, but it was very clean overall. One little nitpicky thing: our room didn't have a bottle opener with the wet bar, but another couple found one in their room.
The city location was great--we were able to walk across the street to the convention center and numerous restaurants are within walking distance. If you aren't used to city noise, you might have trouble sleeping; for me it wasn't a problem.
Even the valet was relatively quick to get our cars, which was surprising given the number of people checking in and out while we were there.
We don't travel to Richmond often, but if/when we're in the area again, I'd gladly stay here... maybe I'll even ask for room 609 again. :)
- Official Description (provided by the hotel):
- Welcome to the state of Virginia, and the Hilton Garden Inn Richmond Downtown, located in the heart of historic downtown Richmond. This premiere hotel is located within minutes of I-95 and I-64, across the street from the Greater Richmond Convention Center, two blocks from the Richmond Coliseum, and the National Theater, and next door to Richmond Center Stage. Formerly the beloved Miller & Rhoads Department Store, the original marble floors and restored millwork grace the lobby, providing our guests with a combination of historic charm, southern hospitality and modern amenities. This spacious and inviting Hilton Garden Inn hotel is an easy choice for the discerning traveler and for families who are looking for a place they can feel at home. ... more less
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- Also Known As:
- Hilton Garden Inn Richmond Hotel Richmond