So the good and the bad of this hotel.
Good: Location ( cant beat it for access to local attractions) ,Cleanliness of room , price , friendliness of staff.
Bad: lack of staff in general, those whom were there were nice and working very hard but there just seemed to be a lack of people around .Examples are , having to ask at reception to find the valet parking team , having to ask at reception to find the concierge , having to keep asking the busy breakfast servers to refill juice , and bacon and sausage and eggs and juice again etc. People waiting a long time for cooked requests as there was only one poor lady scrambling to cook food for 50 people . Breakfast was a tad expensive at $13 for a cooked breakfast but probably the going rate for downtown.$21 for valet parking but again that's the going rate at all the hotels so generally bad not specific to this hotel
- Also Known As:
- Hilton Garden Inn Richmond Hotel
- Hilton Garden Inn Richmond Hotel Richmond
- Official Description (provided by the hotel):
- Welcome to the state of Virginia, and the Hilton Garden Inn Richmond Downtown, located in the heart of historic downtown Richmond. This premiere hotel is located within minutes of I-95 and I-64, across the street from the Greater Richmond Convention Center, two blocks from the Richmond Coliseum, and the National Theater, and next door to Richmond Center Stage. Formerly the beloved Miller & Rhoads Department Store, the original marble floors and restored millwork grace the lobby, providing our guests with a combination of historic charm, southern hospitality and modern amenities. This spacious and inviting Hilton Garden Inn hotel is an easy choice for the discerning traveler and for families who are looking for a place they can feel at home. ... more less
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