Reserved a room here in January. Ryan called me on March 8, 6 days before arrival, to tell me that they were "overbooked." They were "rebooking" me at a Comfort Suites - didn't ask if that was what I wanted, just did it. I called back and spoke to the front desk, who assured me that I still had a reservation (so clearly, my room was still my room). I asked to speak to Ryan, to make sure that there were no surprises upon arrival. He stated that in fact they were overbooked, and they were moving "recent" reservations to the Comfort Bedbug Suites. I booked the Wingate 8 weeks previously. Stay here, if you want to have your reservation taken away at the last minute. Stayed here previously. Never again. Never. Wasted so much time trying to find a decent room at the last minute, thanks to the Wingate giving rooms away to a new group.
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Priceline, Wyndham, Orbitz, Cheap Tickets, TripOnline SA, Odigeo and Tingo so you can book your Wingate by Wyndham- Richmond/ Short Pump reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Wingate By Wyndham- Richmond/ Short Pump Hotel Richmond