The only problem we had with this hotel is that we couldn't stay longer!!! The room was very small, however it was cozy, comfortable, nicely decorated and extremely clean. The bed was very comfortable, and the linens were wonderful!
The staff was very accommodating, professional and friendly. While we were concerned that they could only offer us a smoking room, the manager - who happened to be at the desk during our check-in process - offered to go up to the room before us to ensure it did not reek of smoke. This was sincerely appreciated, and the room was indeed just fine.
We ordered room service for breakfast the next morning - and received the same excellent service we received from the rest of the hotel staff.
We would strongly recommend this hotel - and in fact will most likely make plans to visit Richmond again specifically because this property did such an outstanding job of respresenting their city.
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- Also Known As:
- Berkeley Hotel Richmond