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“Historic hotel - a bit worn” 4 of 5 stars
Review of The Berkeley Hotel

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The Berkeley Hotel
4.0 of 5 Hotel   |   1200 E Cary St, Richmond, VA 23219   |  
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Ranked #19 of 82 Hotels in Richmond
Houston, Texas
Top Contributor
199 reviews 199 reviews
50 hotel reviews
Reviews in 71 cities Reviews in 71 cities
80 helpful votes 80 helpful votes
“Historic hotel - a bit worn”
4 of 5 stars Reviewed November 18, 2012

I enjoyed my stay at the Berkeley very much. It is a historic hotel with a helpful staff and a good hotel restaurant. If you arrive after 11 or so, you will have to ring the buzzer to gain admittance, and the bar closes up pretty early as well. It is conveniently located to many good restaurants. My room was on the top floor and featured a balcony and a very comfortable bed. Some of the common areas are a bit worn, but i would not be dissuaded. The price for the standard of accomodation was reasonable.

Room Tip: the top floor rooms have balconies
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  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dennypppp, General Manager at The Berkeley Hotel, responded to this review, November 20, 2012
Thank you for staying with us at the Berkeley Hotel. We are pleased to see that you had an enjoyable stay and that our staff treated you well. As we remain the only AAA 4 diamond hotel in downtown Richmond our staff and ownership are committed to high quality product and guest services. We do receive many positive comments about being located in the historic Shockoe Slip district of Richmond.

Our ownership has consistently reinvested in all aspects of the property and take to heart your comment about public areas being a bit worn. We pride ourselves on staying clean and fresh -- and replacement and refreshing of items is planned and included annually in our capital budget. Thank you for your comments and if we can be of any further assistance please feel free to contact us directly at 804-225-5148. Denny Pierce, General Manager
________________________________________
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329 reviews from our community

Traveler rating
    169
    94
    27
    17
    22
See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (85)
Date | Rating
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English first
Midlothian, Virginia
Senior Reviewer
10 reviews 10 reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 5, 2012

My wife and I recently held our wedding reception at the Berkeley. The from start to finish the entire experience was exceptional. The staff went above and beyond to help us from the beginning to plan and execute our reception nearly flawlessly. We received nothing but great compliments from our guests about the food and the cocktail reception that followed.

  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Waynesboro, Virginia
Top Contributor
104 reviews 104 reviews
13 hotel reviews
Reviews in 39 cities Reviews in 39 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed November 5, 2012

My wife and I used a Groupon to stay at this place. The hotel is simply gorgeous and very well kept. The service is incredible and we loved the pieces of Richmond history that are on display throughout the halls of the hotel. After reading reviews stating that the front rooms were noisy, we asked for a room in the back of the hotel and they accommodated us with no problem. We had a power issue with our room when we arrived but that was quickly fixed. The king room was huge and the bed was one of the best hotel beds we have slept on. The bathroom had wonderful amenities with bath and body works soaps, lotions and hair care products. We also loved the gold finished fixtures in the bathroom. A wonderful place to stay.

Room Tip: Ask for a room in the back of the hotel to avoid the noise from bars on the main street.
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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washington DC
Senior Contributor
25 reviews 25 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 1, 2012

Went this past week end. Hotel had a special for the Chihuly at the Va. Muesum of fine arts. Meet family for a visit. Amanda was nice to reserve the room and we where able to check in early. Her service was excellent. Gavin parked the car's was cheerful and helpful. Amanda made reservations for dinner when I first called , in the hotel. It was restruant week in Richmond and we could have had a difficult time had she not taken care of us. Dining was lovely and they had live jass music. Food and service was excellent Will was our waiter. Accommondations was excellent room large with sitting area so we could visit. Beds where comfortable and nice sheets.We had room 404. When we where leaving Tanika was very nice also. We will stay here again when we go to Richmond. If you want a nice hotel and pleasant time I would say stay at The Berkeley Hotel

Room Tip: Ask for a room away from the front of the hotel it will be more quiet. Or a room on a higher floor.
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ridgefield, Connecticut
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 28, 2012

Very nice hotel. Clean and comfortable. One major downside is that the hotel is located across from a very boisterous bar. If your room is on the street side (front) of the hotel don't expect to get to sleep before 3:00am. The noise from the bar is easily heard in the room until 2:00am when the bar closes - then it gets really loud as all the patrons pour out into the street to continue the party for at least another hour. Best bet is to party with them and turn in late.

Room Tip: Get a room off the street to limit the noise from the bar packed street.
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  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Fredericksburg, Virginia, United States
1 review
4 of 5 stars Reviewed October 28, 2012

We needed a quick getaway for the weekend and this hotel was wonderful. Our room was spacious and comfortable, loved the tile in the bathroom. The staff was friendly and helpful and we enjoyed spending a little time in the bar listening to some live music. The only negative had to do with other guests who seemed to be having some sort of fight or very loud disagreement in the hallway in the middle of the night.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 7, 2012

We took a last minute getaway for the holiday weekend and were impressed from the moment we walked in the door. The hotel is elegant and stately. We were upgraded immediately for no reason. The balcony suite was lovely comfortable and the linens were high end. Loved the selection of tv channels many more then most tvs. I loved the valet parking you pay for it but after all, we were on vacation. We felt welcomed and wanted in this hotel and we were attended to with charm and sincerity. I would only caution ask for an "away from Cary street" room if you are not used to city noise at night.

Room Tip: Choose a room away from the noise of Cary st.
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Berkeley Hotel

Address: 1200 E Cary St, Richmond, VA 23219
Phone Number:
Location: United States > Virginia > Richmond
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#4 Luxury Hotel in Richmond
#7 Romantic Hotel in Richmond
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Berkeley Hotel 4*
Number of rooms: 55
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Also Known As:
Berkeley Hotel Richmond

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