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All 86 Richmond hotels

Omni Richmond: Traveler Reviews

4.0 of 5
100 S 12th St, Richmond, VA 23219
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Omni Richmond
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79%
Ranked #19 of 86 hotels in Richmond
Most recent review
5 of 5 stars Reviewed January 23, 2013
Saundra B Hampton, Virginia
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352 reviews from our community

Traveler rating
    121
    148
    56
    13
    14
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Families
68
 
Couples
101
 
Solo
36
 
Business
105
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Hampton, Virginia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Great place to stay”
5 of 5 stars Reviewed January 23, 2013

The Omni in Richmond Virginias Downtown is a jewel, ( Great price, beautiful rooms, great staff )Shopping on the ground floor and It sits at the top of one of the best blocks in downtown Richmond. Great variety of restaurants, quaint shops, great place to walk and take in the sites(cobblestones and all). The hotel is within walking distance of 5 great museums. It's family friendly and takes dogs. It was a great experience. Can't wait to go back. You want a great dinner. The Tobacco Company is steps away, if you want one of the best deals in town Check Out City Dogs at the bottom of the block. City Dogs is a great example of some of the best and least expensive food at it's best. Hot dogs,sandwiches, burgers and the best Bloody Mary's I have ever tasted. Our waiter Kevin was a fountain of information as well as a great waiter, we tried all his recommendations he was brilliant. Have fun and CHECK IT OUT.

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Saundra B about Omni Richmond
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniMgr, Manager at Omni Richmond, responded to this review
January 28, 2013
We are glad you had a great stay at the Omni Richmond and in our lovely historic neighborhood. Thank you for sharing your complimentary feedback and we hope you will stay again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chesapeake
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Great!”
4 of 5 stars Reviewed January 23, 2013

This was my second stay at the Omni downtown Richmond. It's right in the heart of downtown. There are plenty of resturants near by. The hotel is great. The bed in the room was comfortable. I had no problem falling asleep. :)

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniMgr, Manager at Omni Richmond, responded to this review
January 28, 2013
Thank you for reviewing the Omni Richmond. We are glad you had a great night's sleep and we hope to have you back again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
hu10 6as
Top Contributor
104 reviews 104 reviews
37 hotel reviews
Reviews in 28 cities Reviews in 28 cities
40 helpful votes 40 helpful votes
“what a let down”
1 of 5 stars Reviewed January 23, 2013

arrived at the omni got out the taxi,no help from the bell hops ,no greeting from reception ,this attitude continued for the rest of the stay ,walls were paper thin rooms very big bed large and comfortable .that was it felt very let down and isolated .on leaving we were not asked if we had enjoyed our stay would not stay again.

Room Tip: avoid the lifts and ask for a high room
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  • Stayed January 2013, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniMgr, Manager at Omni Richmond, responded to this review
January 28, 2013
Thank you for choosing to stay with us at the Omni Richmond Hotel. We truly appreciate your honest feedback. We can assure you that your concerns will be taken very seriously and will be addressed. Our goal is not only to meet you expectation but also exceed them and we hope that you give us another chance to prove to you who we truly are. We look forward to hosting you back soon.
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Southwest Virginia
Top Contributor
110 reviews 110 reviews
30 hotel reviews
Reviews in 30 cities Reviews in 30 cities
54 helpful votes 54 helpful votes
“Spacious, well-appointed and great location”
5 of 5 stars Reviewed January 22, 2013

The Omni in Richmond is spacious, well-appointed and in a great location. The hotel is located on the corner of Cary Street (where there are some great restaurants and shops) and is just 2 blocks from the Capitol Square. My room was on the corner of the hotel on the 16th floor and it had a great view of Cary Street and downtown Richmond. The room was very spacious, clean and neat. The hotel staff were friendly and courteous at all times and very helpful. I will definitely stay here again.

Room Tip: Chose a higher floor and a corner suite for a great view
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  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniMgr, Manager at Omni Richmond, responded to this review
January 28, 2013
We enjoyed reading your review of the Omni Richmond. Thank you for sharing your compliments of our property, our associates, and our location. It will be our pleasure to welcome you back again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Virginia Beach, Virginia
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
“Thin Walls”
3 of 5 stars Reviewed January 20, 2013

NIce hotel, convenient to the restaurants on E Cary st and the National....alas the walls are paper thin. We could hear the folks next door talking, possible in a little louder than conversation voice, but came through clearly - unfortunately at 2:30 in the am....along with thier music. Shower smelled like sulfur as well and had low water pressure.

Room Tip: Go higher than floor 3
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  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Jeff M about Omni Richmond
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OmniMgr, Manager at Omni Richmond, responded to this review
January 28, 2013
Thank you for sharing your feedback about our hotel on TripAdvisor. We apologize for any disruption from your neighbors as we do our best to maintain a quiet and peaceful atmosphere on the guest floors. We do hope this won't prevent you from returning as we would greatly appreciate a second opportunity to provide you with a great stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about Omni Richmond

Also Known As:
Omni Richmond Hotel
Omni Richmond Hotel Richmond
Omni Hotel Richmond
Richmond Omni Hotel
Richmond Omni
Address: 100 S 12th St, Richmond, VA 23219
Phone Number:
Region: United States > Virginia > Richmond
Amenities:
Bar/Lounge Business Center Fitness Center Pets Allowed Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#15 Business Hotels in Richmond
#18 Family Hotels in Richmond
Price Range: $$
Hotel Class:4 star (4*)
Reservation Options:
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