Hotel location is easy to locate on a main drive. Front desk check in was friendly and expedient. I believe the front desk clerk on duty was Michelle? Plenty of parking is also available. Facility also has elevators, and was able to accommodate my special request for a roll in shower as I am handicapped. However, when we entered my assigned room, the space had not been completely cleaned. Carpet was dirty, littered, trash on floor under the furniture (cup), and towels were not provided in the bathroom. We were able to contact a housekeeper (LaToya) who was working on the floor, and came in immediately and corrected the discrepancies. Concluded business early , and decided on a stay over for rest. However, upon checkout on Saturday morning, my room rate was in dispute. Mr. Chiwengo did intervene and indicated that he would make the necessary adjustments. I called Mr. Chiwengo on Aug 16, and the problem has not been resolved as of this writing.
- Official Description (provided by the hotel):
- Where You Want to Be. The Four Points by Sheraton Richmond Airport makes it easy to get where you need to go in the area. Our free shuttle service will take you to and from Richmond International Airport (RIC), While Oak Village, and anywhere else within a two-mile radius. Be sure to check out the world-class racing nearby (both cars and horses), and take the whole family to Kings Dominion or Busch Gardens Williamsburg.Work and Play. Our attentive staff will make sure you have a productive, relaxing stay. Enjoy a dip in our indoor pool, an invigorating workout in our fitness center, or a sumptuous meal and a round of drinks at Terra Nova Grille and Lounge. We have more than 8,000 square feet of flexible space with state-of-the-art audiovisual equipment to help you stage the perfect meeting or event, and a business center that provides support services.Warm, Comforting Accommodations. All of our 155 guest rooms and suites have been recently renovated into even more inviting spaces. Stay connected with free wireless High Speed Internet Access and a 37-inch flat screen TV with HD channels. Let yourself drift away in plush bedding after a long day of business or sightseeing. ... more less
- Reservation Options:
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