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Four Points by Sheraton Richmond Airport: Traveler Reviews

3.0 of 5
4700 S. Laburnum Avenue, Richmond, VA 23231 (Formerly Wyndham Richmond Airport Hotel)
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Four Points by Sheraton Richmond Airport
Ranked #22 of 86 hotels in Richmond
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143 reviews from our community

    Trip type
Traveler rating
    55
    53
    16
    14
    5
Date Rating
MANASSAS
1 review
4 of 5 stars Reviewed December 20, 2012

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Review collected in partnership with Wyndham Hotel and Resorts

Ask LISA R about Four Points by Sheraton Richmond Airport
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
cburks, Front Office Manager at Four Points by Sheraton Richmond Airport, responded to this review
December 21, 2012
Thank you for your comments while staying here at the Wyndham Richmond Airport. I am sorry that you had to incur an additional cost to entertain your children. We do take pride in our staff and we always make sure that you are met with great service and a smile.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
MISSION HILLS
Top Contributor
71 reviews 71 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed December 17, 2012

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1

Review collected in partnership with Wyndham Hotel and Resorts

Ask AbigailElizabeth2012 about Four Points by Sheraton Richmond Airport
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
cburks, Front Office Manager at Four Points by Sheraton Richmond Airport, responded to this review
December 21, 2012
Thank you for the kind comments about our hotel. I was sorry to hear that your food froze in the fridge but was glad to hear that we did what we could to thaw it for you. Thank you for your patronage and we look forward to seeing you when you come back to Richmond.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Dallas, Texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Dirty bathroom on check in”
2 of 5 stars Reviewed December 10, 2012

If you want your feet to stick to the bathroom floor with an awful mildew smell, this is your hotel. Called down to ask for a different room. 25 minutes later, still waiting. However, the staff was courteous on checkin. I noticed a strong smell of paint with painter's tape along the top of the walls in the hallway.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask BradJack about Four Points by Sheraton Richmond Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cburks, Front Office Manager at Four Points by Sheraton Richmond Airport, responded to this review
December 11, 2012
Let me apologize about your bathroom floor upon checkin. I am investigating why your request to move was not accomodated. Please know that this is an isoloated occurence and my Executive Housekeeper has been made aware of this situation. I was happy to hear, however that our staff was warm and courteous to you during your stay. When you are in our area please allow us another opportunity to serve you in the manner that your deserve.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
WILMINGTON
1 review
5 of 5 stars Reviewed December 6, 2012

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Review collected in partnership with Wyndham Hotel and Resorts

Ask VIRGINIA C about Four Points by Sheraton Richmond Airport
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
cburks, Front Office Manager at Four Points by Sheraton Richmond Airport, responded to this review
December 7, 2012
Thank you for your comments. We do strive to make every guest feel at home when they stay with us. We strive to make every stay a memorable one and we are glad that we accomplished this during your stay. Please come back to see us when you are in our city.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
GRAND JUNCTION
1 review
“Friendliest”
4 of 5 stars Reviewed December 6, 2012

If your looking for a place that has a Friendly staff this is it. Every one went out of their way to make my stay a enjoyable stay. The coffee is good and free but that's where it stops the pay as you go Restaurant is a the only draw back. However the local cuisine makes up the shortfall.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes

Review collected in partnership with Wyndham Hotel and Resorts

Ask KEN M about Four Points by Sheraton Richmond Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cburks, Front Office Manager at Four Points by Sheraton Richmond Airport, responded to this review
December 7, 2012
Thank you for answering our survey in such a positive manner. We do strive to acknowledge all of our guest with the utmost of service and it pleases us to know that we met the mark where you were concerned. Please come to see us again when in our city.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
 
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Additional Information about Four Points by Sheraton Richmond Airport

Address: 4700 S. Laburnum Avenue, Richmond, VA 23231 (Formerly Wyndham Richmond Airport Hotel)
Region: United States > Virginia > Richmond
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #22 of 86 hotels in Richmond
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Where You Want to Be. The Four Points by Sheraton Richmond Airport makes it easy to get where you need to go in the area. Our free shuttle service will take you to and from Richmond International Airport (RIC), While Oak Village, and anywhere else within a two-mile radius. Be sure to check out the world-class racing nearby (both cars and horses), and take the whole family to Kings Dominion or Busch Gardens Williamsburg.Work and Play. Our attentive staff will make sure you have a productive, relaxing stay. Enjoy a dip in our indoor pool, an invigorating workout in our fitness center, or a sumptuous meal and a round of drinks at Terra Nova Grille and Lounge. We have more than 8,000 square feet of flexible space with state-of-the-art audiovisual equipment to help you stage the perfect meeting or event, and a business center that provides support services.Warm, Comforting Accommodations. All of our 155 guest rooms and suites have been recently renovated into even more inviting spaces. Stay connected with free wireless High Speed Internet Access and a 37-inch flat screen TV with HD channels. Let yourself drift away in plush bedding after a long day of business or sightseeing. ... more   less 
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