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“Updated Lobby” 4 of 5 stars
Review of Courtyard by Marriott Richmond West

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Courtyard by Marriott Richmond West
3.0 of 5 Hotel   |   6400 W Broad St, Richmond, VA 23230   |  
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Ranked #37 of 82 Hotels in Richmond
Virginia
Top Contributor
101 reviews 101 reviews
50 hotel reviews
Reviews in 53 cities Reviews in 53 cities
152 helpful votes 152 helpful votes
“Updated Lobby”
4 of 5 stars Reviewed November 21, 2012

Arrival was easy just off Broad Street the parking lot is surface parking and free. I was using a frequent stayer coupon and it was no problem at check in. The lobby is renovated and has an active bar. When asked about noise the guy at the front desk handed us a "no party" document and wanted us to sign it. Guess it works the room and hallways were quiet. The room itself was modern and clean. The next morning they had what seemed to be a very expensive breakfast available. Sorta like a starbucks set up. Opt'ed to not pay their price and went down the road to Cracker Barrell. I would probably look for a hotel with a complimentary breakfast next time I was in West Richmond.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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111 reviews from our community

Traveler rating
    28
    36
    33
    13
    1
See reviews for
27
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12
43
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • French first
  • Any
English first
virginia
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed November 18, 2012

We stayed here this weekend and were underimpressed, the location is the only thing they have to offer. The room was very dated, the hotel was not very clean. The bartender totally rocked a margarita:) that was the highlight of our stay. Explore other options unless you need to stay here . It

Room Tip: good luck\\\
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  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
43 reviews 43 reviews
23 hotel reviews
Reviews in 28 cities Reviews in 28 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed October 21, 2012 via mobile

I was able to check in an hour early, which was helpful. Pool was closed even though it was hot. Floor was very quiet. Bed was comfortably firm. The room was clean and had a balcony, which my kids loved. Nothing stood out either positively or negatively.

  • Stayed October 2012
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lynchburg, Virginia
Senior Contributor
29 reviews 29 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed August 5, 2012

Service was great, room was clean and the bed was comfortable. The building needs a facelift but otherwise is a good place to stay. I was there for two nights and felt it was worth the price I paid compared to other nearby hotels. I'd stay there again.

  • Stayed April 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Williamsburg, Virginia
Top Contributor
103 reviews 103 reviews
40 hotel reviews
Reviews in 51 cities Reviews in 51 cities
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed July 29, 2012

Was working in the area for the day and needed an EARLY check-in at 0930. They went out of their way to accommodate me and got me into a room. It was great to relax in between meetings. When I returned that afternoon, the check in clerk remembered my name and inquired as to whether everything had worked out for me. A nice touch on a tough day.

  • Stayed July 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orlando, Florida
Contributor
17 reviews 17 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 14, 2012

Recently stayed at the Richmond West Courtyard a traditional older model while visiting my daughter who attends VCU. Nice location in a safe neighborhood without the downtown traffic and noise. Rooms were clean but had nice screen doors to let the spring air in. When i go back for graduation later this year, i will request a poolside room. Nice patio with a view. If you want to sleep late, use the do not disturb signs as the housekeeping staff will wake you early!! Front desk attendant who worked the morning shift was very pleasant and accomodating.

Room Tip: Pick a room facing the pool, first floor preferably.
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  • Stayed June 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Springfield, Virginia
Top Contributor
129 reviews 129 reviews
29 hotel reviews
Reviews in 60 cities Reviews in 60 cities
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed May 22, 2012

I called for a late check-in and when we arrived at 10pm there were three weddings going on. There were people everywhere, but the staff was totally laid back. Check in took about five minutes, and when I asked if we could be in a quiet room (away from the wedding guests), he issued me another key instantly.

The room was totally quiet, the beds were comfortable, and there was an empty mini-fridge we could use in the room.

Each morning at breakfast, no matter which of the waitstaff attended to us, they were always exceedingly pleasant and helpful. The restaurant manager too, each morning, asked if we wanted coffee to go or if we were enjoying our breakfast. I would definitely stay here again.

  • Stayed May 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard by Marriott Richmond West

Address: 6400 W Broad St, Richmond, VA 23230
Location: United States > Virginia > Richmond
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#28 Business Hotel in Richmond
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Richmond West 3*
Number of rooms: 145
Reservation Options:
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Also Known As:
Courtyard By Marriott Richmond West Hotel Richmond
Courtyard Richmond West
Richmond Marriott
Richmond Courtyard

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