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“LOCATION OK” 3 of 5 stars
Review of Courtyard by Marriott Richmond West

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Courtyard by Marriott Richmond West
3.0 of 5 Hotel   |   6400 W Broad St, Richmond, VA 23230   |  
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Ranked #33 of 87 Hotels in Richmond
virginia
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“LOCATION OK”
3 of 5 stars Reviewed November 18, 2012

We stayed here this weekend and were underimpressed, the location is the only thing they have to offer. The room was very dated, the hotel was not very clean. The bartender totally rocked a margarita:) that was the highlight of our stay. Explore other options unless you need to stay here . It

Room Tip: good luck\\\
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  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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130 reviews from our community

Traveler rating
    32
    49
    34
    14
    1
See reviews for
37
21
12
47
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • French first
  • Any
English first
Level Contributor
42 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed October 21, 2012 via mobile

I was able to check in an hour early, which was helpful. Pool was closed even though it was hot. Floor was very quiet. Bed was comfortably firm. The room was clean and had a balcony, which my kids loved. Nothing stood out either positively or negatively.

  • Stayed October 2012
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lynchburg, Virginia
Level Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed August 5, 2012

Service was great, room was clean and the bed was comfortable. The building needs a facelift but otherwise is a good place to stay. I was there for two nights and felt it was worth the price I paid compared to other nearby hotels. I'd stay there again.

  • Stayed April 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Williamsburg, Virginia
Level Contributor
103 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 stars Reviewed July 29, 2012

Was working in the area for the day and needed an EARLY check-in at 0930. They went out of their way to accommodate me and got me into a room. It was great to relax in between meetings. When I returned that afternoon, the check in clerk remembered my name and inquired as to whether everything had worked out for me. A nice touch on a tough day.

  • Stayed July 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orlando, Florida
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 14, 2012

Recently stayed at the Richmond West Courtyard a traditional older model while visiting my daughter who attends VCU. Nice location in a safe neighborhood without the downtown traffic and noise. Rooms were clean but had nice screen doors to let the spring air in. When i go back for graduation later this year, i will request a poolside room. Nice patio with a view. If you want to sleep late, use the do not disturb signs as the housekeeping staff will wake you early!! Front desk attendant who worked the morning shift was very pleasant and accomodating.

Room Tip: Pick a room facing the pool, first floor preferably.
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  • Stayed June 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristow, Virginia
Level Contributor
154 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed May 22, 2012

I called for a late check-in and when we arrived at 10pm there were three weddings going on. There were people everywhere, but the staff was totally laid back. Check in took about five minutes, and when I asked if we could be in a quiet room (away from the wedding guests), he issued me another key instantly.

The room was totally quiet, the beds were comfortable, and there was an empty mini-fridge we could use in the room.

Each morning at breakfast, no matter which of the waitstaff attended to us, they were always exceedingly pleasant and helpful. The restaurant manager too, each morning, asked if we wanted coffee to go or if we were enjoying our breakfast. I would definitely stay here again.

  • Stayed May 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York, NY
Level Contributor
35 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed April 30, 2012

We stayed for two nights this past weekend while in VA for a wedding. The hotel is fine for what you need - it was clean, in a safe location, rooms were nice enough - tv's, soft beds, plenty of towels. Breakfast was included with our stay - it was GREAT - there were many options - cereals, bagels, french toast, eggs, saus/bacon, waffles, rolls, fresh fruit etc.etc. We greatly enjoyed having that readily available every morning.

The best part of the hotel was the staff - everyone we spoke to was SO nice and friendly and helpful. The front desk was truly great and always had a smile.

No complaints!

  • Stayed April 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Courtyard by Marriott Richmond West

Address: 6400 W Broad St, Richmond, VA 23230
Location: United States > Virginia > Richmond
Amenities:
Restaurant Wheelchair access
Hotel Style:
#27 Business Hotel in Richmond
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Richmond West 3*
Number of rooms: 145
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Also Known As:
Courtyard By Marriott Richmond West Hotel Richmond
Courtyard Richmond West
Richmond Courtyard
Richmond Marriott

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