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Econo Lodge-Broad St: Traveler Reviews

1.5 of 5
7300 West Broad Street, Richmond, VA 23294
Hotel amenities
Econo Lodge-Broad St
Ranked #63 of 86 hotels in Richmond
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13 reviews from our community

    Trip type
Traveler rating
    3
    0
    4
    4
    2
Date Rating
1 review
1 helpful vote 1 helpful vote
“Great Hotel!!! Great stay and great value.”
5 of 5 stars Reviewed February 9, 2011 via mobile

This Hotel is not your typical Econo Lodge. The rooms are renovated and very clean. Great value for the price. Highly reccommended hotel

  • Stayed February 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Jnlaw about Econo Lodge-Broad St
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
new york
2 reviews
2 helpful votes 2 helpful votes
“nice hotel”
5 of 5 stars Reviewed June 5, 2009

This is a nice hotel. Good rates. Will definitely stay here again. Crystal at the front desk is great! Nice clean rooms

  • Stayed May 2009, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask worldtraveler15 about Econo Lodge-Broad St
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baltimore
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
“Usual Econo Lodge visit”
3 of 5 stars Reviewed May 5, 2008

We had tickets to the Nascar race and the Econo Lodge on Broad Street is only about 13 minutes from the track. We've stayed at Econo Lodges - this was just as expected. Pleasant stay. Room clean, breakfast was great (and free). The only thing was we asked for more pillows when we checked in and the desk clerk said they were out. Three wimpy pillows on a king size bed just don't cut it for people with back problems. It wasn't a pleasant sleeping experience at all. We often bring a pillow or two from home and we just forgot. But overlooking that, we enjoyed our stay and don't have any complaints.

  • Liked — quick access to race track
  • Disliked — terrible pillows on bed!
  • Stayed May 2008, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
Ask StaKat about Econo Lodge-Broad St
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hebron, MD
1 review
2 helpful votes 2 helpful votes
“Horrible Check-In Experience”
1 of 5 stars Reviewed March 14, 2008

Made reservations on-line 18 days before arrival date. Received 2 confirming e-mails. Upon arrival at the hotel, clerk did not have our reservation. They were not busy. I asked for a room anyway, assuming they would honor the reservation. I gave her ID and credit card which were photocopied. After processing my credit card and typing info into their computer she told me they would not honor the reservation rate. The new rate was $50 more and because I had an unusual sounding/spelled name (I'm Swedish!) I had to produce ID's for my wife and kids, who were still in the car. When I refused, she offered me a room for less but only if I paid her cash "on the side!" I then knew she was scamming me. I requested to speak to the manager. She gave me his business card and said he was not on the property. I asked for the phone number to call to cancel my reservation. She gave me a 800 number to call for a phone sex company. When I complained about the 800 number she gave me, she just giggled! I finally found the correct 800 number in my reservations paperwork. I called to cancel my reservation, to make sure I wasn't billed for a room and to complain. They canceled my reservation and the room charge, but complaint department was closed. I called Monday and filed formal complaint with Choice Hotels. They were very professional and apologized in writing. I complained to property manager via phone and in writing with no response. I would recommend staying at the Quality Inn West End just down the street. It a much nicer hotel!

  • Liked — Nothing
  • Disliked — Clerk at check-in
  • Stayed March 2008, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Service
Was this review helpful? Yes 2
Ask KRB1953 about Econo Lodge-Broad St
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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“Problems with Payment”
2 of 5 stars Reviewed December 12, 2007

My husband and I stayed at this hotel for one night on November 24, 2007. This was the first time that we had booked a hotel through Priceline. Of course my husband's idea. Priceline paid for the hotel, but when we arrived the clerk asked for our credit card to put on hold for incidentals. Upon returning home, we realized that the clerk actually charged us a 2nd time for the room. When I contacted the manager she was nice and agreed that it was their mistake and she would work it out. Well after a week and a half, the hotel still had not credited my account. In fact, they had 2 additional authorizations on my account and was holding over $200 on my account. When I spoke with the manager, she denied that this was happening and just told me that it was on the end of my bank. It took a good minute to get things worked out. Finally they credited my account and things were okay. The hotel stay was nice and they had a wonderful continental breakfast, but with everything I had to go through, I would never stay there again.

  • Liked — The quality of the hotel
  • Disliked — The manager and problems with charges to my credit card
  • Stayed November 2007, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
Ask cscronce about Econo Lodge-Broad St
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Econo Lodge-Broad St

Also Known As:
Econo Lodge-Broad St Hotel
Econo Lodge-Broad St Hotel Richmond
Richmond Econo Lodge
Econo Lodge Richmond
Address: 7300 West Broad Street, Richmond, VA 23294
Region: United States > Virginia > Richmond
Amenities:
Free Breakfast Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #63 of 86 hotels in Richmond
Price Range: $
Hotel Class:1.5 star (1.5*)
Reservation Options:
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Econo Lodge-Broad St
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