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Holiday Inn Richmond South-Bells Road: Traveler Reviews

3.0 of 5
4303 Commerce Road, Richmond, VA 23234
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Holiday Inn Richmond South-Bells Road
Ranked #19 of 86 hotels in Richmond
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101 reviews from our community

    Trip type
Traveler rating
    55
    24
    13
    2
    7
Date Rating
Mount Ephraim, New Jersey
1 review
“Vacation”
5 of 5 stars Reviewed August 21, 2012

We always stay at Holiday Inns or Holiday Inn Express - always friendly, helpful staff, rooms spotless and use of their computer and sometimes breakfast.

Sandrina was very helpful the morning we were leaving.

Room Tip: We never had a bad room and we have been in various areas.
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  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Bobbie B about Holiday Inn Richmond South-Bells Road
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South River, New Jersey
1 review
“Outstanding Employee”
5 of 5 stars Reviewed August 21, 2012

When I arrived at the hotel, I was greeted at the front desk by Sandrina with a great smile and full of energy. She helped me with questions I had and really made me feel at home. I travel alot for business around the country and Sandrina made me feel like I was at home. The room was great that she assigned me to and made sure that I had a wake up call before I left the front desk. I wish other hotels had employees with as much dedication to detail and making me feel at home.

Room Tip: I have stayed at this hotel in the past and each room I've stayed in has been great.
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  • Stayed August 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Bruce J about Holiday Inn Richmond South-Bells Road
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlotte, North Carolina
1 review
“Friendly greeting”
5 of 5 stars Reviewed August 20, 2012

The more you travel the more you appreciate a warm welcome when checking in. The room was clean and the bed was very comfortable. Great desk space with and nice chair. I will stay here again. The internet worked well.

  • Stayed August 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Bruce B about Holiday Inn Richmond South-Bells Road
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
“AWESOME”
5 of 5 stars Reviewed August 17, 2012 via mobile

This hotel was very tidy and clean! Staff was friendly and helpful! Great price! I had a coupon from a rest stop! Pool was clean. Location was perfect would defently stay again!!It was great experience!

  • Stayed August 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask nickyp78 about Holiday Inn Richmond South-Bells Road
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
1 review
“Great Staff”
5 of 5 stars Reviewed August 16, 2012

The Hotel in itself was great, the location is easy to get to, for weary travelers looking for a place to stay. The front desk person greeted my family with a smile on their face, even though it was 1:00 in the morning. The housekeeping was awesome nothing was out of place the rooms smelled fresh and they are honest. My sister left two pieces of clothing behind, my sister discovered that the clothing was missing a couple weeks later, and when I call the hotel, they found the clothing was turned into the lost and found. But that was only the first half of the story. When I call to recover the clothing I spoke with one of the management staff personnel, her name is Isabella Espaillat, this lady made this experience so pleasurable words cannot describe. I know, what’s the big deal, it was two pieces of clothing, and yes I agree, but it was the customer service that was the impressive part of the experience, you just don't get that today. Thank you Isabella!!!!!

  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Paul P about Holiday Inn Richmond South-Bells Road
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Richmond South-Bells Road

Also Known As:
Holiday Inn Richmond South-Bells Road Hotel Richmond
Holiday Inn Richmond South-Bells Road Hotel
Address: 4303 Commerce Road, Richmond, VA 23234
Phone Number:
Region: United States > Virginia > Richmond
Amenities:
Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Best Value Hotels in Richmond
#22 Family Hotels in Richmond
#23 Business Hotels in Richmond
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
WARM WELCOME A new signature arrival will welcome you to the property including new lighting, to guide your way, landscaping & design features that creates an energized & branded sense of welcome that is universally recognizable. Customized music & scent selections engage guests in a full sensory experience. New Service Promise: A Best-in-Class service culture Stay Real to further ensure the team develops the behaviors & skills to serve guests so they feel like individuals & not numbers; genuine people delivering real service. We are Richmond s NEWEST Holiday Inn located near the airport (RIC). Located off of I-95 at Belles Rd., exit 69 & near I-64 & I-895. Our full-service facility will take care of all your needs & exceed your expectations! See a different game in the Sporting News Grill, a sports themed restaurant to provide the perfect place to connect, dine & catch your favorite team in action during a stay at the Holiday Inn Richmond. CLOSE TO WHERE YOU NEED TO BE Minutes away from; Richmond International Airport (RIC), Phillip Morris, Honeywell, Dupont & Fort Lee & the other many companies in the area. Also, enjoy the many attractions in Richmond; Richmond International Speedway, Kings Dominion & Brown s Island. ... more   less 
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Holiday Inn Richmond South-Bells Road
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