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“great place with great help” 5 of 5 stars
Review of BEST WESTERN Executive Hotel

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BEST WESTERN Executive Hotel
2.5 of 5 Hotel   |   7007 West Broad Street, Richmond, VA 23294   |  
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Ranked #26 of 81 hotels in Richmond
Lynchburg, United States
1 review
“great place with great help”
5 of 5 stars Reviewed September 27, 2013

Our first room had mold growing in the corner after they moved us everything was great, The staff were very accomidating and helpful. great location - we would definatley stay again. Excersize room was small but had all that we wanted.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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115 people have reviewed this hotel

Traveler rating
    41
    36
    23
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See reviews for
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
Gettysburg, United States
1 review
3 of 5 stars Reviewed September 23, 2013

They have to work on the breakfast, especially the eggs and lack of fruit. They didn't even offer bananas for the cereal. The staff were very nice and efficient. The beds are extremely hard and the batroom was clastrophobic!

  • Stayed September 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide, Australia
Senior Contributor
43 reviews 43 reviews
31 hotel reviews
Reviews in 39 cities Reviews in 39 cities
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed September 13, 2013

Trying to bring down our accommodation costs and this hotel fitted the bill for us.
No nasty surprises. 2 Queen beds, fridge, m/wave, free wi-fi and good shower. Reasonable breakfast to get us started in the morning.
Was set back a bit off the main road behind Famous Daves BBQ.
We found Richmond a really easy city to drive in and these strip motels are always surrounded by great eating places.
Good shopping centre back towards downtown.

  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kingston, New York
Top Contributor
84 reviews 84 reviews
5 hotel reviews
Reviews in 29 cities Reviews in 29 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed September 10, 2013

First time staying in Richmond. We were passing through and just needed an easy, affordable place to stay. Service was friendly and efficient. The room was nice, but the toilet seat in the bathroom was broken. The hallway carpet was kind of dingy. The fitness center's lights wouldn't turn on. The breakfast looked good though. Overall the place was fine, and worked for what we were looking for. Not sure I'd return.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 9, 2013

We visit Richmond twice a year for the Nascar Races and this was the first time we stayed here since we were so dissatisfied with our previous hotel. I will definately be staying here from now on. The front dest staff were great, we checked in early since we arrived early, the front desk called to make sure we were satisfied with the room. The place is clean, from the lobby to the room and bathroom - beds were comfortable, (I would love to have the pillows at home) - water pressure is great. The complimentary breakfast was great also. Couldn't believe the variety of what to choose from. Thanks! We'll be back in April!

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 9, 2013

We travel to Richmond at least twice a year. This was the first stay at Best Western since we were completly dissatisfied with the previous hotel. I will definately be staying here again! Room was clean, bathroom was clean and has great water pressure, bed was very comfortable, I want to find out wehre I can purchase the pillows! Staff were friendly and even called to maked sure everything was ok with the room. We will stay here again!

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brewerton
1 review
5 of 5 stars Reviewed September 7, 2013

We arrived without a reservation due to a screwup by booking.com. Chauna took care of us and found us a room even though it was a very busy race weekend. She was wonderful! Then I contacted the manager, Bhavina Mehta, via e-mail that same day. Imagine my suprise when she called me within the hour and fixed some one else's mistake. She not only found us another room, but she made the reservation for us and refunded the unused night. She made new customers and we will stay in her establishment whenever we visit from northern New York! Nice to know there are still people who care about customer service.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about BEST WESTERN Executive Hotel

Address: 7007 West Broad Street, Richmond, VA 23294
Phone Number:
Location: United States > Virginia > Richmond
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Best Value Hotel in Richmond
#32 Business Hotel in Richmond
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Executive Hotel 2.5*
Official Description (provided by the hotel):
Convenient West End Location. ... more   less 
Reservation Options:
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Also Known As:
Best Western Richmond
Richmond Best Western

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