We were in town for business for 4 days in late June/early July. We booked it on priceline for our stay and when we arrived we were very pleased and satisfied with our purchase. The pool at the time was not working due to the storms that had gone through the area we were disappointed but you cant really argue with Mother nature. We had to come back to Richmond again August 30-September 4 and went to priceline and prayed we would get this place again. The staff during both our stays were excellent always very pleasant and spoke to you as you entered or left and ready to help with anything you may need. The pool was working this last trip and we met the pool maintanence Kevin who was exceptional. He told us that he takes his job very seriously and makes sure the pool is safe and clean for the guests, he said if he is going to be out he adds a little extra chlorine (but not too much) to make sure the pool will be safe for the guests while he is out and pays attention to the temperature of the pool and would close it if temperature went below 68 because guests can get sick. I cannot remember all the staff by name but ALL of the staff working during both our stays were exceptional. We had family staying at the Crown Plaza on Broad street, it may be a 3-4 star hotel but their pool, rooms, and staff are not even close to the caliber of the staff at extended stay deluxe. We will be using them everytime we come to richmond without a doubt. Water pressure in the sink and shower is amazing loved the shower!!!
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October 22, 2012
: It was very kind of you to for take the time to publish such a positive review of your stay at the Extended Stay Deluxe Richmond - I-64 - West...
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