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Extended Stay America - Richmond - W. Broad Street - Glenside - North
2.5 of 5 Hotel   |   6807 Paragon Place, Richmond, VA 23230 (Formerly Extended Stay Deluxe - Richmond - I-64 - West Broad Street)   |  
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Ranked #33 of 82 Hotels in Richmond
Richmond, Virginia
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Great hotel”
5 of 5 stars Reviewed March 9, 2012

As a travel nurse, I stay in hotels, motels, and apartments. Presently, I am staying at Extended Stay Deluxe in Richmond, VA. I will be here at least 13 weeks. My experience has been wonderful. The staff is friendly, efficient, hard working and willing to help in any way they can. The room is much better than most hotels/motels because there is a full-sized fridge, a 4 burner stove, adequate counter space, TV with a DVD player, and nice large bathroom. I have housekeeping weekly, there's a laundry facility and cardio exercise room. If I extend this contract another 13 weeks, I will continue to stay at this facility because it is close to shopping, restaurants, grocery stores, and the freeway on and off ramps. Should I have company, the sofa is a pull out bed. The internet is free and works well. Should there be a problem, there is a tech service to help. All in all, this facility has everything needed for a short stay or, like me, for a long stay. Plus, I travel with my 2 Maltese and they are as welcome as I am. Highly recommended!

  • Stayed February 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristopherTM, Manager at Extended Stay America - Richmond - W. Broad Street - Glenside - North, responded to this review, March 12, 2012
Thank you so very much for your glowing review of Extended Stay Deluxe Richmond - I-64 - West Broad Street. Whenever I read comments like yours it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. As a member of the Extended Stay Hotels(sm) family, we are proud to be a part of the premier lodging source for business and leisure travelers looking for a great room at a great rate. We know that our largest asset is our loyal base of customers like you, which is why we are so firmly committed to your satisfaction. We were among the first in the industry to identify a need for a fully functional hotel suite, complete with range top and full refrigerator. We know that this offering is compelling because of the continued compliments we receive from guests like you.

Please know that we would be thrilled to have you again as our guest should your travel needs bring you back to our area. Once again, thanks for all of your very kind words.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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62 reviews from our community

Traveler rating
    30
    17
    8
    5
    2
See reviews for
16
9
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22
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Big Lake, Alaska
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 10, 2011

For the price, this hotel wasn't all that bad. Good location to everything we were looking for and It was clean. Only problem that I had was that they were updating the outside and really needed to update the inside.

  • Stayed August 2011, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nashville, Tennessee
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 21, 2011

I reserved this hotel online. It looks a lot nicer on the computer. The room was filthy. Hairs on the floor, tub, and on bed sheets. My husband woke up during the night to step on a roach barefoot. Then he found roaches crawling on our daughters bed. The sofa was filthy with dirt all over. If it had not been for us driving all day and getting there at 10:30 at night with 2 young children, we would have stayed somewhere else. I wouldn't let me kids walk on the floor without there shoes on. We got the h*** out of there the next morning ASAP. One good thing we got our money back. Do Not Stay There!!!!

  • Stayed July 2011, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, PA
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 16, 2011

I took my daughter and my cousin away for 3 nights for graduation gift to King's Dominion(19 miles away). The room was medium in size with a cute, pint-sized kitchen that you entered as soon as you walked into the room on your left. There was a computer/breakfast table, a recliner, a pull out sofa-bed and a queen sized bed in the room. First, I checked the bed for bedbugs before bringing anything into the room. NO BEDBUGS FOUND. I did, however, see a couple of dark human hairs on the sheets of the bed. Since I know human error and/or staff laziness may play a part in such things, I won't blame the hotel for that. Getting a new set of sheets was as simple as going to the front desk and asking for them(I always do this anyway). The two dark hairs might also have come from one of the cleaning staff themselves, as they had dark-haired Latina workers on duty. Also, the bed was not so comfortable to me. I'm used to sleeping on a different type mattress, so this one took a little body adjustment to get used to it. But again, that's a ME problem, not the hotel. There were no bad smells in the hotel, everything was running properly, the room was very clean, the kitchen came complete with full sized refrigerator/oven/coffee-maker/microwave, lots of electrical outlets, dvd player, there was a laundry room on the first floor, a vending machine room next to that, a clean well-kept swimming pool, elevators, very nice neighborhood, plenty of parking, across the street from 2 restaurants and a K-Mart(but hidden from street view with woodsy surroundings), and it was quiet. I paid around $70/night for my room and was satisfied with the service and room that I got. I would definitely recommend this Extended Stay Deluxe to others. My cousin was even thinking about getting one of these rooms(with a roommate) for her stay in Virginia for college in the fall. With no deposit fees, 2 beds, all the amenities & furniture included, and great rates, it makes a lot of sense to everyone.

*NOTE: People do live in this hotel. It's an EXTENDED STAY. I didn't see any bad elements and all the neighbors we met in the building were very quiet and friendly. Since there is another Extended Stay right across the drive from this one, it looks like an apartment complex.

  • Stayed June 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
2 of 5 stars Reviewed June 9, 2011 via mobile

I needed to stay for 10 days while I was waiting to close on my new house. since it was just me I figured I would stay in a little less expensive hotel to save money. Soooo not worth it, between the noise of the other guests blaring music in their rooms or outside in their cars. the disgusting dirty hallway floor, or the fact that housekeeping never cleaned my room even though I was there more than 7 days and repeatedly asked. basically, if you don't mind low budget accommodations, this place would be fine.

  • Stayed June 2011
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bengaluru (Bangalore), India
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 22, 2010

Hi! I was on a business trip to Innsbrook for a month & my priorities were quite clear. I needed a place where I can cook a little bit. ALso it has to fit in the bill of 100$ a day. SO that left me with only choice & that was STudio Plus- Extended Stay. Rooms are okay for a single person with most of the requirements being met. Only thing is that you don't have any kind of restaurant inside but then thats the idea of extended stay. After a month, my room rent came down to 37$ & tht was dirt cheap. I would say, its not a bad deal for the kind of money you are paying

  • Stayed March 2010, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kennewick, Washington
Senior Contributor
37 reviews 37 reviews
21 hotel reviews
Reviews in 25 cities Reviews in 25 cities
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed March 16, 2010

I dont think I am terribly picky when I choose a hotel for business trips. But I work too hard to stay here again. Yeah the roooms could use some updating and some of the furniture should be replaced but, most of what was needed here could be fixed with a broom and a mop!

  • Stayed March 2010, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Extended Stay America - Richmond - W. Broad Street - Glenside - North

Address: 6807 Paragon Place, Richmond, VA 23230 (Formerly Extended Stay Deluxe - Richmond - I-64 - West Broad Street)
Phone Number:
Location: United States > Virginia > Richmond
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#30 Business Hotel in Richmond
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Richmond - W. Broad Street - Glenside - North 2.5*
Number of rooms: 82
Reservation Options:
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Also Known As:
Extended Stay Deluxe Richmond - i-64 - West Broad Street Hotel Richmond
Extended Stay Richmond
Richmond Extended Stay

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