We very much enjoyed our stay at Embassy Suites Hotel, 2925 Emerywood Parkway, Richmond, VA in March. We are frequent visitors to Richmond and have stayed at a number of different major hotels in the area; but, we enjoyed our stay at your hotel by far the most. We made a number of requests during our stay ranging from a change to our initial room reassignment (The first room smelled of cigarette smoke) to needing extra pillows and asking for help to fix with some of the audio electronics. The staff responded well, were courteous and jovial in the process. Their attitudes meant a lot. Everyone I spoke with, from our room maid to the restaurant personnel and service staff appeared to like working there and was genuinely friendly. I even asked the front desk staff where to get a Sea Hawks T-shirt like the ones the staff were wearing for March Madness and Sam at the desk offered me the one he was wearing off his back ….. Now that is service!!! LOL. Kate at the front desk was also a big help during our weekend and Jana in the restaurant was very efficient, and friendly waiting on us at dinner (We ate there 2 nights). The steak dinner and seared tuna we had our first night in the hotel restaurant were flavored well but both should have been hotter. Our second night the food was great. We really enjoyed the fresh clams appetizer and the halibut with mussels and clams entry. They were hot and well prepared.
We will definitely be staying at this Embassy Suites Hotel on our next visit.
- Official Description (provided by the hotel):
- The Embassy Suites Richmond - The Commerce Center is located in the West End and only 3 miles from the University of Richmond. The hotel is in close proximity to shopping in Carytown, the Lewis Ginter Botanical Gardens and the Richmond International Raceway. Enjoy the space and comforts of our two-room suites that offer a separate bedroom and living room as well as two 37-inch flat-screen HDTVs and complimentary high-speed internet access. The hotel is very close to many corporate offices, which makes it ideal for business travelers. Hold business meetings or group gatherings in the hotel's 10,000 sq. ft. Executive Meeting Center, a conference facility with ergonomic chairs, wall-to-wall whiteboards, high-tech A/V equipment, and adjustable lighting. Take a break from business in the heated indoor salt water pool or relax in the whirlpool spa. Stay in shape in the fitness center and then wind down in the sauna. Enjoy a delicious meal at the hotel's signature restaurant, Atrium Grill and begin each day with a complimentary cooked-to-order breakfast. ... more less
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- Also Known As:
- Embassy Suites Richmond - The Commerce Hotel Richmond
- Richmond Embassy Suites