My husband and I and our 2 grandkids spent the night here after a day at Kings Dominion. I cannot say enough about the graciousness of staff, efficiency, cleanliness, and all-around appeal that this hotel had. After reading some other reviews, I was a little nervous--BUT we had a stellar experience. The food was delicious, and the staff in the dining area was top-notch. We had a little miscommunication around whether there was soy in a certain dish, but the staff performed ABOVE AND BEYOND. The food was delicious. As good a dining experience as we have had anywhere, and certainly not expected from a hotel. Even though the hotel was full, we found it very quiet. The breakfast was more than adequate. It was such a nice experience that my eight year old granddaughter told me she wants to have her ninth Birthday party here! Thank you, Embassy Suites, for giving us a great memory (and, by the way, my husband and myself thought the coffee was excellent).